Human Resources Representative

Under general supervision, is responsible for performing entry-level professional Human Resources and benefit related work; performs related duties as required.
Starting Salary Range: The starting salary is between the minimum and midpoint of the range ($53,040 - $63,648 annually). Candidates will start at the minimum of the range unless their skills, experience, education or other factors exceed the qualifications for the position.

• Serves as initial contact for the Human Resources department. Responds to a variety of questions, some of which may require providing technical assistance on benefits and payroll. Explains policies and procedures that may require rule interpretation in answering payroll/personnel inquiries.
• Oversee and monitor health insurance programs and voluntary benefit programs, new program implementation, enrollment, and payroll deductions.
• Assists in the accuracy of data in timekeeping system(s) and HRIS and ensures that applicable standards as set forth by law, ordinance or bargaining unit agreement are met.
• Processes personnel/payroll transactions, adjustments, and corrections into computerized payroll system.
• Prepares, audits, and validates payroll.
• Lead employee deduction initiatives and maintain records to ensure there is accuracy in payroll deductions.
• Processes and tracks claim for disability leave, injury leave, FMLA, and workers compensation.
• Prepares and submits timely personnel reports; ensures accuracy of all reports.
• Performs duties related to recruiting and on-boarding functions.
• Records and maintains employee information such as personnel data, compensation, benefits, tax data, attendance, and performance reviews; maintains personnel record files.
• Identifies problem areas and recommends solutions in payroll/personnel procedural practices.

** Regular, predictable, and punctual attendance is required.

• Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is: 3-4 years of Human Resources related experience or Associate's degree and 1-2 years of experience or Bachelor's degree.
• Licensure or Certification Requirements: Valid Ohio driver's license with an acceptable driver's abstract in order to meet criteria for insurability established by the City of Gahanna.

• Create and conduct presentations for the City and assist other staff in securing or developing materials and instructional sources.
• Assist in developing and monitoring specific projects.
• Utilizes safeguards to maintain confidentiality of employee data.
• Prepare memos, reports, and correspondence.
• Generates correspondence such as offer letters, memos and verification of employment letters.
• Coordinates training activities as directed by Human Resources Director or Human Resources Administrator, prepares training material as necessary, sets up meeting space and tracks attendance.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities
Knowledge of:

• Human resource principles and practices.
• Administrative practices and principles.
• Applicable state, federal and local ordinances, codes, laws, bargaining unit agreements, rules and regulations related to the performance of the essential functions of the job, including Ohio employment laws and the Fair Labor Standards Act.
• Internal departmental policies and procedures.
• City government organization and operations.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• All computer software and hardware related to performance of the essential functions of the job, including computerized payroll systems.

Skill in:

• Fostering relationships with vendors, employees, and colleagues.
• All computer applications and hardware related to performance of the essential functions of the job.
• Using tact, discretion, initiative, and independent judgment within established guidelines.
• Analyzing and resolving office administrative situations and problems
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
• Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate policies, procedures, and protocols.
• Communicating orally and in writing with internal staff, citizens, outside agencies and businesses, and other departmental staff to give and receive information in a courteous manner.
• Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and paging systems.

Ability to: (Mental and Physical Abilities)

• Prioritize workload and effectively handle multiple and potential urgent tasks in an efficient manner.
• Establish and maintain effective working relationships with a variety of individuals.
• Read and interpret documents such as bargaining unit agreements, salary ordinances, and benefits ordinances.
• Perform mathematical computations.
• Analyze and resolve problems.
• Occasionally work after normal office hours to include evenings, nights and weekends.
• While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to grasp, handle, or feel objects; keyboard, reach with hands and arms; speak and hear; and occasionally push, pull and/or lift objects up to 10 pounds.

Working Conditions:

• Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.
• The incumbent's working conditions are typically moderately quiet.

Employment Type: Full Time