Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Position Summary
Essential Functions
- Evaluates and recommends to the Director, HR and CHRO updates to plan documents, plan summaries, benefit summaries, new hire orientation and open enrollment materials and ongoing marketing/educational materials.
- Manages the administration of leave of absences. Ensures compliance with FMLA, PDL, CFRA, ADA, and any other applicable federal and state mandated laws.
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Delivers benefits orientation.
- Audits expenses related to benefit payouts and performs quality checks of benefits-related data.
- Assists employees regarding benefits claim issues and plan changes.
- Creates and distributes all benefits enrollment materials and determines eligibility.
- Processes employees’ benefit and life status changes in HRIS and confirms changes with carriers.
- Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
- Coordinates with our vendor to process, track and administer all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
- Responds to 401k inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
- Partners with Director, HR, to manage the open enrollment process.
- Reviews benefits bills and audits.
- Manages all payroll changes for domestic and international staff and liaises with Finance team.
- Ensures data accuracy in the HRIS.
- Supports HR team with department budget management.
- Manages KIND’s wellness initiatives.
- Supports compensation planning.
- Supervises offboarding.
- Manages the creation and maintenance of organizational charts.
- Other duties as assigned.
Qualifications and Requirements
- Undergraduate graduate degree required.
- SHRM or benefits certification required.
- Must be fully fluent in English.
- Minimum of 4 years of experience in HR Operations to include benefits administration preferably in a nonprofit setting.
- Extensive knowledge of employee benefits and applicable laws.
- Excellent organizational and communication skills; strong cross cultural and interpersonal skills; ability to build rapport with staff at all levels.
- Proven experience working with diverse or historically underserved communities.
- Ability to manage multiple projects in a deadline-oriented environment with a keen orientation for details; and work both independently as well as a contributing member of a team.
- Excellent discretion and ability to handle sensitive information with tact and diplomacy.
- Strong technological skills, including proficiency in Microsoft Excel and PowerPoint and HR information systems, Paylocity and ADP.
- Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
- Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
- Showing the ability to multi-task and work with a sense of urgency in a dynamic, fast paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment.
Our Benefits
- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
- Pre-tax flexible spending account (FSA) for both medical and dependent care.
- Pre-tax transit and parking spending account.
- Employer-paid life insurance and accidental death and dismemberment insurance.
- Employer-paid short and long-term disability insurance.
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.