Human Resources Manager

Lititz – Human Resources Manager

When you are part of our team, you do work that matters! Luthercare is a leading provider of care and services to older adults and children at senior living communities and childcare and early learning centers across Lancaster and Lebanon counties. Our team of dedicated professionals want to provide the best customer service and support to the residents, children, and families whom we serve. We prioritize a positive and inclusive environment, and we are seeking a Human Resources Manager to join our team and direct the daily operations of our organization’s Human Resources Department.

The Human Resources Manager would be based at Luther Acres, a Luthercare senior living community in Lititz, PA; however, the position will likely require some travel to our other campuses. This exempt-level position serves under the direction of the Vice President of Human Resources.

We believe that a happy and fulfilled team is key to providing the best possible care, which is why we offer a variety of benefits that promote work-life balance. As a team member, you receive competitive pay and a fantastic benefits package that includes health, dental and vision insurance with spousal and family coverage, 403(b) retirement plan with a 4% company contribution, and a daily pay option to ensure that you have access to your hard-earned wages when you need them. We also offer generous paid time off, employee assistance programs for mental health and personal support, access to our campus gym and pool, discounts to our Luthercare for Kids childcare centers, and opportunities for career growth and advancement. You also receive a 20% discount on all meals at our on-campus restaurants and can take advantage of several dining opportunities – from specially prepared takeout meals to themed dinners – throughout the year.

WHAT YOU DO:

As the Human Resources Manager at Luthercare, your responsibilities in directing the Human Resources Department include policy/procedure interpretation and application, retention, and onboarding organization-wide, and systems maintenance, including HRIS, e-learning, and communication tools. Your responsibilities will include, but are not limited to:

• Foster positive employee relations and serve as a primary point of contact for all employees’ inquiries and concerns. Serve as a consultant to managers/supervisors regarding Luthercare’s policies, procedures, safety concerns, harassment, etc. Collaborate with departments and managers regarding retention efforts. Direct adaptation and communicate all changes of HR policies and procedures.
• Work with VP of Human Resources to develop and oversee performance management process, including goal setting, feedback, and performance reviews to enhance employee skills and career growth.
• Identify training needs and coordinate professional development opportunities for employees.
• Manage employee benefits programs, ensure compliance with regulatory requirements, and work to enhance team member satisfaction with benefits offerings.
• Oversee and coordinate the onboarding process for new employees with the HR team. Develop and conduct orientation programs to ensure a smooth transition for new managers and oversee general orientation for all new employees.
• Manage the HR Information System (HRIS), including time and attendance, scheduling, leave and performance, communication tools, and staffing agencies process. Ensure accurate and up-to-date employee records.
• Oversee unemployment compensation claims and workers’ compensation claims.
• Supervise and lead the HR department, ensuring efficient and effective operations while fostering a collaborative and supportive team environment.
• Foster an environment of learning while providing opportunities for staff to enhance their skills and knowledge.

As part of Luthercare’s multi-site regional network, you are supported by a corporate recruitment team to aid in staffing challenges.

ABOUT LUTHERCARE:

Luthercare is a not-for-profit, faith-based, mission-driven organization in southcentral Pennsylvania that provides a network of care and services to older adults and children through our senior living communities and our Luthercare for Kids childcare and early learning centers. In Lancaster and Lebanon Counties, Luthercare operates three senior living communities – Luther Acres, Spang Crest, and St. John’s Herr Estate – and two Luthercare for Kids Early Learning Centers.

Luthercare is situated in a region that’s a fantastic location to live and work. While southcentral Pennsylvania is known for its Pennsylvania Dutch heritage, the region maintains a small community feel while offering the excitement of city life in nearby Harrisburg and Lancaster, the sweet attractions in Hershey, and the charm of fantastic shopping, dining, and entertainment opportunities throughout the area.

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Current PHR or SHRM-CP required. 
• Proven experience as HR manager in a similar-sized organization or a minimum of five (5) years’ experience as HR Generalist in smilar-sized organization.
• Knowledge in applicable employment laws and regulations.
• Exceptional interpersonal and communication skills and strong organizational and problem-solving abilities.

PREFERRED JOB-RELATED EXPERIENCE/ABILITIES/EDUCATION:

One (1) year of experience in a long-term care or healthcare facility.

One (1) year of demonstrating analytical ability.

We are an equal opportunity employer and value diversity. Luthercare is committed to providing a drug-free, tobacco-free, healthy, safe workplace for all team members. If this sounds like an organization you would like to be a part of, we invite you to apply today!