Human Resources Manager

Department: Human Resources

Immediate Supervisor Title: CEO

Job Supervisory Responsibilities: None

Ocracoke Health Center, Inc is a 501c3 organization committed to always providing excellent care to our community. We believe that medicine is an art as well as a science and are committed to delivering quality healthcare to the whole person. We partner with our patients and their families to provide a medical home that is respectful, compassionate, accessible, and comprehensive. We offer services including behavioral health, primary care, in-house pharmacies, pediatric care, migrant & seasonal farm workers, telemedicine, dental health, and MVP program.

General Summary:

The Human Resource Manager will lead and direct the routine functions of the HR Department of the organization comprised of three health centers in Ocracoke, Engelhard, and Manteo, NC. This role oversees hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. This is a remote hybrid position with some travel between centers.

Essential Job Responsibilities:

• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental managers to understand skills and competencies required for openings.
• Provides support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversees bi-weekly payroll
• Onboards and implements new hire orientation and employee recognition programs.
• Implements and enforces policies and procedures
• Manages worker’s compensation and disability claims
• Conducts or acquires background checks and employee eligibility verifications.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Performs safety inspections to ensure a safe working environment. Addresses potential risks and implements plan to correct risk.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, credentialing and privileging requests, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications in accordance with federal and state law and HRSA governance.
• Coordinates preceptorship teaching hub program
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment law.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Performs other duties as assigned.

Education: Bachelor's degree in Human Resources, Business Administration or related field. SHRM or PHR certification a plus.

Experience: Minimum three years of experience in Human Resources, preferably in the health care industry.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft 365 Office Suite or related software.
• Proficiency with Paylocity HRIS Payroll Software or the ability to quickly learn

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment and required to have quiet office space at home free of distractions when working remote. Occasional evening and weekend work.