Human Resources Generalist

Job Type
Full-time
Description
Human Resources Generalist
Essential Business Services
Syracuse, NY On-Site
FULL-TIME Nonexempt : 40 hours per week
Wage Grade 116
$60,000-$65,000 per year
Coordinated Care Services Inc (CCSI) seeks a talented Human Resources Generalist to contribute their expertise in providing essential business services to our provider organizations and customers. The Human Resources Generalist performs a mix of consultative, transactional, and administrative roles to provide general HR support, process, and system navigation for internal employees of CCSI. This position will partner with HR subject matter experts, the Senior Human Resources Business Partners, and the Benefits and Wellness Program Manager, as well as provide general back-up support to these functions as needed. The role is designated to work on-site at CCSI's Syracuse office, serving a workforce of about 200 people.
In this role, you will

• Engage with employees, and first-line supervisors to provide day-to-day HR support and navigation to established processes and systems.
• Provide HR assistance and guidance for employees on all areas of HR, such as recruitment, hiring, onboarding, offboarding, employee relations, HR policy and employment regulation interpretation and administration, performance management, general benefits support, safety incident reports, and HR or Compliance incident identification and escalation.
• Collaborate with internal hiring managers and the Senior HR Business Partner to update established position descriptions; review content to follow legal and regulatory requirements; ensure duties, qualifications, and requirements are essential for the scope of the position and ensures the hiring process creates opportunities for diversity, equity, and inclusion.
• Support recruitment, hiring, and onboarding process. Support hiring supervisors in collaboration with the Sr. HR Business Partner in the use of best practices for talent selection and the use of effective interviewing and selection for both adaptive and technical competencies. Provide general support for program/department onboarding to ensure inclusion and retention.
• Support supervisors and employees of assigned programs/departments with employee relations questions, issues, or concerns and provide consultation and resolution strategies for the most optimal outcomes. Escalate complex employee issues to the Senior HR Business Partner and/or the Director, Human Resources for additional review, consultation, and support.
• Manage employment termination and offboarding processes for assigned programs/departments; conducts exit surveys and interviews. Support supervisors with involuntary separation meetings.
• Support program management and employees to improve work relationships, build morale, and increase productivity and retention.
• Support internal promotions and transfer process.
• Champion employee wellness initiatives, activities, education, and awareness; supports and champion diversity, inclusion, and equity efforts; and participates in multi-cultural events, celebrations, and observances. Support overall employee engagement efforts.
• Serves as a member of the CCSI Committees to create connections for Syracuse based staff (Safety Committee, Racial Equity Justice Initiative Committee, Wellness Committee).
• Other duties as assigned.

Requirements
EDUCATION AND EXPERIENCE:

• Minimum bachelor's degree from an accredited college or university, or equivalent education and work experience (see CCSI's equivalency chart) required.
• Minimum of 2 years of Human Resources Generalist or Specialist experience performing the following functions: staffing/recruitment, employee relations, and benefits administration required.
• PHR, SPHR, SHRM-CP, and/or SHRM-SCP certification(s) (desired, but not required).

Additional Requirements

• Occasional day-trip travel to Rochester, NY, is required (once or twice per month). Occasional overnight travel may be required and will be determined by the needs of the business.
• Satisfactory completion of all required background screenings.
• Valid NYS Driver's License and acceptable driving record to travel for business. (CCSI does not accept conditional status driver's licenses as acceptable to drive for business.)
• Recognizes and values diversity and understands how to create equitable and inclusive environments.
• Commits to the highest standards of confidentiality in the conduct of work and releases no confidential information without expressed permission and approval per CCSI policy or from the Chief Human Resources Officer and/or President and CEO .

We Are CCSI!
CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.
CCSI's vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development.
We Can Offer You

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices .
• Continuous professional development opportunities.
• A voice in shaping CCSI's ever-evolving diverse company culture.

CCSI does not accept inquiries from third-party recruiters or search agencies.
Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description
$28.85-31.25