Human Resources Generalist

The Human Resources Generalist is responsible for carrying out responsibilities in the following Human Resources initiatives and functions, including, but not limited to: recruitment/staffing, employee relations, performance and payroll management, benefits administration, health & safety, recordkeeping, and compliance.

Duties and Accountabilities

As a member of the HR team, provide positive support to the facility and organization; build and maintain effective relationships with employees and managers at all levels to assist in gaining awareness of employee and business needs; act as internal consultant to drive improvements.

• Outwardly be a positive advocate for the Company’s Human Resources (HR) team and Human Resources-related programs, policies and procedures; initiate ideas for improvements.
• Provide excellent customer service by assisting internal and external customers, employees, managers, vendors and business partners with general HR related questions and comments associated with diverse topics such as employee relations, career development, benefits, performance, company changes, culture or initiatives, etc.
• As a member of the HR team, provide positive support to the facility and organization; build and maintain effective relationships with employees and managers at all levels to assist in gaining awareness of employee and business needs; act as internal consultant to drive improvements
• Timely escalate unusual or complicated issues to Director of Human Resources

Staffing and Talent Management

Duties include responsibility for managing staffing for Facility which includes working with hiring managers to identify and define open positions and plan for current/future staffing.

• Accurately process new hires, terminations and change notices and coordinate related activities with Payroll/HRIS, Facilities, IT and other areas; guide and educate managers and employees on the employment and new hire processes.
• Develop and administer an effective new hire process and related forms, which includes conducting new-employee orientations and coordinating required new hire training with other areas as appropriate.
• Manage temporary employee placement activities and vendor relationships; gather and analyze data relating to fees, turnover, and overall effectiveness to ensure cost efficient practices.
• Support the administration of an effective recruitment program, which may include conducting recruitment efforts for exempt and nonexempt personnel and temporary employees; managing the job requisition process, editing/writing job descriptions, placing advertisements, screening, interviewing, coordinating completion of reference and background checks, and completing the offer letter process.
• Manage external recruiting vendor relationships; negotiate placement and search fees to support department cost goals as determined with Director of Human Resources
• Maintain accurate records of applicant tracking and recruiting activities; maintain automated applicant tracking system associated with staffing function.

Employee Relations and Performance Management

• Coach and partner with supervisors and managers to resolve employee relations issues and answer requests for information on policy interpretation or processes; maintain complete and accurate employee relations notes, records, and logs.
• Respond to employee relations issues received through employee suggestions, complaints, or inquiry trends; maintain complete and accurate employee relations notes, records, and logs.
• Partner with management to communicate various HR policies, procedures, laws, standards and government regulations and ensure proper compliance is followed.
• Respond to unemployment claims as necessary.
• Conduct exit interviews; analyze feedback trends such as attrition, turnover, headcount, recruitment, etc. and make recommendations for corrective action and continuous improvement

Benefits Administration

• Effectively administer benefits programs such as medical, dental, life, disability insurance, 401(k), leave of absence, and employee assistance; coordinate enrollments and changes with HRIS/Payroll 
• Assist with scheduling and leading annual benefit open enrollment process for the facility and implement process improvements where possible.

Health and Safety Administration

• Be knowledgeable of and understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace; cooperate in Safety Programs, initiatives, and committees.
• Support investigations of workplace accidents and assist in facilitating timely reporting of accidents and incidents for worker’s compensation and OSHA log reporting.
• Proactively manage employee work restrictions, days away from work, and return to work to minimize impact to employee and the company.
• Maintain complete and accurate (up to date) workers’ compensation files and necessary records

Project Management

• Proactively review, recommend, and implement approved changes in HR practices, programs and initiatives, maintain compliance with federal and state employment regulations, and provide a full range of assistance and service in the functional areas of HR to support and enhance the Company’s culture.
• Assist in the development and implementation of department goals, objectives and metrics; analyze and recommend strategies to improve department effectiveness.
• Carry out responsibilities associated with HR programs such as annual benefit open enrollment, performance and compensation management program, company events, etc.
• Participate on committees and special projects; support and/or lead department special or cross-functional projects as assigned.

HR Generalist Support

• Administer Human Resources policies and programs; ensure compliance with federal and state employment regulation is followed.
• Prepare, recommend, and maintain records and procedures for controlling employee transactions and reporting employee data.
• In coordination with HR, Facilities, IT departments, accurately process employee changes for new hires, transfers, terminations, etc. to ensure all logistics are initiated.
• Maintain confidentiality of personal employee and/or Company information; adhere to laws and government regulations relating to privacy protection standards in the workplace.
• Assist HR team with coordination of HR programs such as employee forums, annual performance and compensation management program, company events, etc.
• Perform other duties deemed necessary to support the Company’s business operations.

Job Requirements

Essential Knowledge, Skills and Abilities Required:

• Proven knowledge and application of HR practices, principles and applicable laws and regulations
• Proven skills in recruitment including candidate sourcing, interviewing, onboarding and orientations.
• Outstanding interpersonal skills; professional presence and behavior and the ability to effectively communicate and interact with employees at all levels
• Dependable and enthusiastic with the ability to use good judgment, work independently with minimal direction, and possess a strong initiative and positive attitude.
• Ability to handle confidential information and to use discretion.
• Strong problem-solving skills and resourcefulness with ability to demonstrate flexible and efficient time management and to appropriately prioritize workload.
• Must have attention to detail, commitment to accuracy and follow-through to meet deadlines, despite frequent interruptions.
• Outstanding listening, comprehension and oral/written communication – including grammar, spelling, punctuation and writing composition skills.
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, regulation or government law
• Proficient in the use of personal computers, internet and Microsoft Office suite of software including Word, Excel, Power Point and Outlook 
• Proven ability to successfully manage vendor relationships.
• Proven ability to work independently and as a member of a team.

Minimum Education and Experience Required

• A minimum of five (5) to seven (7) years progressive Human Resources generalist experience or any appropriate combination of education and experience.

Preferred Qualifications

• Experience in a manufacturing, assembly or distribution environment
• Knowledge of Paycom a plus
• Bi-lingual English/Spanish a plus
• A bachelor's degree in a related field a plus
• EHS experience a plus

WORKING CONDITIONS/PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers using a keyboard.
• Combination of general office & regular shop assembly/distribution center environment
• Requires occasional travel to other company facilities.
• Benefits include 401(K) with 3% company match, medical, dental, vision, STD/LTD 10 paid holidays and more.

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