Human Resources Business Partner

About The Centers

The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. Our integrated model coordinates health and wellness services including primary care, behavioral health care, addiction services, HIV treatment, in-house pharmacies, and dental; along with family support programs including early childhood development, career training, and job placement. The organization is one of the oldest and largest nonprofit organizations in Northeast Ohio, serving more than 15,000 people annually in our community. Visit TheCentersOhio.org to learn more.

In 2022, The Centers brought Cleveland Christian Home (CCH) under its corporate structure. CCH was founded in 1900 by Rev. Henry Timme, a pastor in the Christian Church (Disciples of Christ). Today, CCH is a beacon of hope and healing for children, youth, and families recovering from trauma. CCH is a behavioral health facility offering Residential Treatment for youth aged 6-17 and emergency housing and support (T-Suites) for children aged 12 to 17 waiting on placement that will meet their needs. CCH believes that all youth deserve access to services that will allow them to achieve recovery, be treated with dignity, and have opportunities to realize a fulfilling and self-sufficient life. To this end, CCH provides treatment to help youth develop the skills necessary to thrive in a family environment and in the community.

Now, the organizations work together to provide expanded access to behavioral health services and emergency housing for children and adolescents through therapeutic residential programs.

About our Culture

We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.

Qualifications

• Demonstrated Human Resources leadership and consultancy in current/past positions.

• Experience with a highly regulated work environment with 24/7 operations.

• Flexibility and availability, as needed, on weekends and in the evenings to meet with employees.

• Certification from SHRM or HRCI preferred.

About the Position

• The Human Resources Business Partner (HRBP) position is responsible for aligning organization culture and objectives with employees and management to create an equitable workplace where team members thrive. The HRBP serves as a consultant to management and employees on Human Resources-related issues. Supervises Human Resources team members, directly and indirectly. The HRBP reports to the Chief Human Resources Officer.

• Carry out the day-to-day functions of the Human Resources department such as onboarding new team members, supporting employees with benefit questions, and, accurately maintaining employee files.

• Work closely with the Chief Human Resources Officer and the Manager, Training, Development and Projects to effectively operationalize the organization's strategic plan.

• Actively work to create a high-quality employee experience. Co-creates this experience with team members at all levels of the organization.

• Conducts regular meetings with residential program leadership and active partners to help them accomplish their operational and strategic plans.

• Consults with people leaders on all team member-centered practices, providing guidance when appropriate.

• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Foundation metrics include retention, diversity and inclusion, and employee engagement.

• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.

• Support organizational communication.

• Maintain in-depth knowledge of regulatory requirements related to day-to-day management of employees, reducing risks and ensuring regulatory compliance. Partners with general council as needed/required.

• Provided day-to-day performance management guidance to people leaders (coaching, counseling, career development, corrective actions).

• Provide ongoing support and coaching for the Situational Leadership II model. Promote self-leadership.

• Provide ongoing support and coaching for change agility to ensure effective execution of business plans in the context of the employee experience.

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Provide human resource policy guidance and interpretation.

• Provide guidance and input on program restructuring, workforce planning and succession planning.

• Maintain documentation to support employment decisions reflecting best practices. Educate and support people leaders in doing the same.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices from medical to dental and vision plans to meet the different needs of our staff.