Human Resources Business Partner

At Pharos Systems, we believe the best solutions come from a mindset of discovery. This principle guides our products, services, and relationships. Working at Pharos, you will enjoy an open culture that emphasizes commitment, respect, and fun. We embrace new ideas and differences, and we expect our people to want to learn and discover continually. We are a Certified B Corp and we're proud to have been recognized as one of the best places to work in New York State.
The Human Resources Business Partner plays a critical role in serving our most important asset - our people. Success in the role involves: identifying and helping to onboard the talent requirements of the organization; coaching and guiding the management team on matters of people; complying with ever changing external regulations; helping to steward the Pharos culture; and building efficient systems and processes for growth. Reporting to the CFO, this position is an integral member of the Pharos management team - guiding company and people strategy.
What You Get Do:

• Talent Management: lead the organization's commitment to sustaining a high-performance culture; recruit, hire, retain, and develop talent.

• Staffing/Recruiting: ensure staff are added to the team by managing/influencing the hiring process from role definition through to employment
• Onboarding: ensure that new members of the team have the tools and knowledge needed to minimize their time to productivity
• Employee Relations: be the trusted advisor for the team; address conflict and work issues at all levels of the organization

• Pay and Rewards: regular review of market changes related to roles and pay. Manage the compensation review process and ensure we reward for performance while managing internal equity.
• Performance Management: assist the management team and staff in working through performance issues and opportunities for growth within the organization. Coach on areas for improvement.

• Benefit Management and Administration: understand the competitive market of benefits and provide day-to-day administration of the plans, including annual open enrollment.
• Compliance, Immigration and Record Keeping: work with internal and external experts to ensure all government requirements related to Human Resources are complete and met on a timely basis. Have well organized and comprehensive records for both internal needs and outside requests. Meet deadlines for equal opportunity, affirmative action, unemployment, workers compensation, and all other federal and statutory requirements. Assist our foreign national employees on visa issues. Build people policies as needed.
• Training and Development: provide sound recommendations for training and fulfillment needs of the organization including build vs. buy decisions. Able to assess training programs for value. Capable of platform delivery of skills training.
• Steward the Culture: understand what makes the company a great place to learn and grow; serve as an advocate, supporter, guide, and mentor - someone who often must deliver the truth, even when it's difficult to hear.

What You Bring:

• BS in Human Resources, Industrial Relations, Business or equivalent experience required
• 7+ years of experience in Human Resources, preferably in high tech software and services.
• 2+ years of experience in professional recruiting (either agency or in-house)is a plus
• Expertise in HRIS technology, ADP Workforce Now experience a plus

Skills Crucial to Success in This Role:

• Approachability and Problem Solving: has developed a reputation amongst the team that is based on trust and competence
• Coaching: masterfully developed coaching skills to assist other leaders in creating and growing great teams
• Assessing talent: has developed an outstanding ability to assess best fit for individuals, roles, leadership styles, and culture
• Technical HR Competence:has a deep understanding of all the functional areas (staffing, rewards, performance, compliance, etc.) of professional Human Resources in an environment with a highly educated workforce, with sourcing and assessing talent being the most critical

• Up-to-Date: is current in the marketplace on issues, compliance, regulations, and tools that affect today's workforce
• Listening: has a strong intuitive sense to listen fully for understanding before speaking
• Attention to Detail and Follow Through: ensures accuracy, completeness, and timeliness in all work products
• Business Acumen: has a keen understanding of our business and how roles affect the overall performance, spends company resources as if it were their own money
• Self-Awareness: comfortable in who they are so they can speak their mind when situationally appropriate

• Protects the Business: identifies and develops actions to ensure we minimize risk; acquires external help, when needed

About Pharos:
With our awarding-winning print management software and services, we help corporate enterprises universities, and government agencies all over the world to make print the way it should be: secure, cost-effective, and sustainable. Many of the largest and most recognized global brands, including three of the world's largest banks, rely on Pharos to secure and optimize their printing environment.
Pharos offers a competitive salary of $80,000-$90,000/USD per year, commensurate with experience and education. Benefits include medical, dental, vision, life and AD&D, short and long-term disability insurance, 401K with a match, and an open PTO plan. Pharos offers flexible work hours and location, and a has a collaborative team environment. Join us!
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity