Human Resources Business Partner

SUMMARY:

The Human Resources Business Partner (HRBP) partners with various levels of management to support organizational objectives, identify corresponding HR needs, implement strategies to create an employee-oriented, high-performing culutre Through efficient use of Human Resources Information System (HRIS) the HRBP is responsible for the recruitment and talent management, tracking turnover and compliance/regulatory data, payroll processing and management.

The HRBP provides advisory services to employees regarding leaves of absence, conduct and performance, organizational change, and all other employee-relations matters. The HRBP frequently interacts with supported health centers via telephone, remote meeting, and physical visits to build relationships and assesses culture and needs for HR support. HRBP is responsible for on-boarding new staff, conducting new hire orientation and provides ongoing training. The HRBP works with the Director of Human Resources to participate and support audits and training whenever necessary.  

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Supports and implements the organization’s vision, mission and values.
2. Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
3. Performs all job functions in a professional and courteous manner. This includes answering all general phone calls timely and providing excellent customer service to internal and external customers.
4. Fosters and promotes a culture of service excellence and accountability.
5. Types correspondence, documents and reports; handles highly-sensitive information in a professional and exemplary manner. Compiles, types, reproduces and distributes data, for reports and/or presentations.
6. Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development.  Resolves complex employee relations and performance management issues. 
7. Leads and/or supports annual HR cycle deliverables to include annual performance planning and evaluation process, merit and equity awards, benefits enrollment, etc.
8. Efficiently uses HRIS for talent acquisition, proactively sources and recruits new talent and leads onboarding.  Prescreens candidates for required skills, experience, and knowledge to fit position requirements.  Makes referrals to hiring manager and ensures efficient turn-around activity.
9. Actively participates in recruitment campaigns; job fairs; college relations programs; general networking; etc. to ensure a robust candidate pipeline.
10. Analyzes trends and metrics within the HR department and reports actionable information back to supported management teams.
11. Identifies training needs for teams and individuals, develops content and facilitates training as needed.
12. Reviews all applications and documentation relating to credentialing and submits to Credentialing department.
13. Prepares, schedules, and facilitates new hire orientation, coordinates with cross-functional departments to deliver an exceptional onboarding experience.
14. Evaluates issues, patterns, and trends to provide proactive insights for HR solution and program designs.
15. Participates in organizational performance improvement and in departmental improvement projects as appropriate.
16. Processes payroll, updates employee records, manages benefits, and expense reimbursements.
17. Performs all other duties as assigned. 
18. Must be willing and able to work at all locations as needed to meet patient care needs.
19. Must be willing and able to work all business hours including evenings and weekends.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:
Bachelor’s degree (BA/BS) and minimum of 5 years of progressive Human Resources related experience. Healthcare background preferred.  Multi-site location client support experience a plus. 

LANGUAGE SKILLS:

Ability to read and interpret documents, such as policies and procedures, routine mail, simple contracts, and procedure manuals. Ability to compose routine reports and correspondence. Ability to speak effectively with employees, visitors and management. Bilingual Spanish preferred.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and apply concepts of basic math.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to apply common sense to daily situations that arise.

OTHER SKILLS AND ABILITIES:

1. Demonstrates ability and flexibility to work in other areas of the organization as needed.
2. Adheres to company’s policies and procedures.
3. Adjusts to changes in tasks and priorities.  Seeks, accepts and acts on feedback.
4. Maintains and promotes a safe work environment.
5. Demonstrates proficiency in computer applications such as Microsoft Excel, Power Point, Word and Outlook.
6. Displays positive outlook on the job and promotes professional behavior at all times.
7. Interacts appropriately with diverse populations and different community groups. Demonstrates cultural awareness and sensitivity.
8. Organizes and prioritizes work with minimum supervision.
9. Manages time efficiently and follows through on duties to completion.
10. Proven strong foundation and knowledge of principles & practice of HR including employment law & compliance requirements.
11. Proven client management and business literacy skills.
12. Strong interpersonal and negotiation skills.
13. Proven knowledge of full lifecycle recruiting components to include sourcing; qualifying; networking; assessing; selling and wage/salary trends.
14. Excellent interpersonal skills and effective verbal and written communication skills.
15. Proven ability to effectively coach employees and management through complex and difficult issues.
16. Ability to thrive in an ambiguous and rapidly changing environment.
17. Ability to set high personal goals and work independently.
18. Ability to organize, multi-task and prioritize tasks.
19. Ability to make recommendation to effectively resolve problems or issues.
20. Demonstrated project management skills.
21. Must have own automobile, Valid California Driver License, and active automobile insurance.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch or sit. The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 30 pounds. The employee is occasionally required to ascend and descend one flight of stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is often low. However, there are many times when there is a high ambient background noise of phones and multiple conversations. Must be able to screen out the background noise to concentrate on the work at hand.