VHA has adopted the HR Modernization and Shared Services Implementation, which is a new model of organizing and consolidating essential Human Resource (HR) functions and services to the Network level. This streamlined and focused approach moves VHA forward in its continuum of providing comprehensive, compassionate, and coordinated care to Veterans.
*** Selectees must be able to physically work onsite. This is not a remote position ***
*** Selectees must be able to physically work onsite. This is not a remote position ****
You may qualify based on your experience and/or education as described below:
GS-5
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Scheduling and coordinating various appointments, coordinating orientation; Electronically monitoring case assignment status and regularly performing necessary follow-up actions; and reviewing HR documentation for accuracy.
OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have (4) full years of education above the high school level. (Transcripts required if using education to qualify)
OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond (2) two years above high school.
GS-6
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Working with Human Resources requirements, procedures, operations, and terminology; Working with HR Functions and sections within HR (e.g. recruitment, classification, benefits, etc.); Utilizing automated systems such as Microsoft Word, Excel, Access programs, and web-based systems; Responding to inquiries in person or in writing; Communicating with a wide variety of clients; Establishing and maintaining filing systems; Working with office management procedures including organization of regulatory materials, files, and records; Making decisions, resolving problems or discrepancies and answering general questions from supervisors and employees; and Preparing paperwork for new employees.
GS-7Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-6) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Answering inquiries regarding types of vacancies and announcements, procedures for filing applications, receipt and disposition of applications, and general questions concerning Federal Employment; Applying a standardized body of HR rules, procedures and operations concerning recruitment and placement sufficient to explain and perform a range of technical and clerical procedures; resolve recurring problems, answer general questions from supervisors and employees regarding procedures for staffing positions; Determining appointment eligibility; Appropriately referring applicants; Informing applicants of job vacancies for which they may be eligible to apply; Reviewing personnel action requests for accuracy of coding and completeness of supporting documents, etc.; Interpreting and applying standard HR rules, procedures and requirements related to an HR functional area (i.e. employee benefits, recruitment and placement, personnel/payroll processing, classification, employee/labor relations, employee development) in order to prepare a variety of personnel documents and experience performing customer service activities by responding to HR related inquiries in person or in writing; Communicating with a wide variety of clients to explain the various recruitment and application processes; establish and maintain filing systems; Utilizing automated systems such as Microsoft Word, Excel, Access programs, and web-based systems; Processing requests for personnel action; Making decisions, resolving problems or discrepancies based on knowledge of personnel processing rules, regulations, and procedures; Providing in-processing services for new employees; and Providing a wide range of information with respect to employee benefit programs such as health benefits, life insurance, thrift savings plan, and providing information to employees on special program entitlements, and application procedures for merit promotion consideration, reinstatement, transfer, etc.
You will be rated on the following Competencies for this position:
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Recruitment/Placement: Knowledge of HR concepts, principles, and practices related to identifying, attracting, and selecting individuals and placing them into positions to address changing organizational needs.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Physical Requirements: Sedentary work is work that involves very limited amounts of physical activity.Education: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.Employment Type: FULL_TIME