Address
Form of work
SalaryHuman Resource Director
WINGSTOP RESTAURANTS, INC.
ROLE PROFILE OVERVIEW
ROLE LOCATION
GSC
REPORTS TO NAME
VP HR
TEAM
Human Resources
REPORTS TO TITLE
VP, Human Resources
ROLE PROFILE DESCRIPTION
C FULL-TIME
ð PART-TIME
40+
HOURS PER WEEK
ð CONTRACTOR
ð INTERN
C EXEMPT
ð NON-EXEMPT
WHO WE ARE
We’re not in the wing business. We’re in the flavor business. It’s been our mission To Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way, of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
YOUR IMPACT
We are seeking a Human Resource Director that can make an impact by providing thought leadership on driving team member engagement, building company culture, recruiting and developing top talent. The Human Resource Director will also lead our Talent Acquisition efforts to ensure that we are attracting and hiring a diverse, engaged workforce that aligns with our values and the Wingstop Way. The ideal candidate will be able to move fast, navigate ambiguity, build strong relationships across multiple teams, and execute effectively which will ultimately impact the revenue and profitability of the organization.
WHAT YOU’LL DO
- Provide Leadership to the HR team that fosters collaboration, transparency, and clarity through our core values.
- Develop and execute HR strategies that support Wingstop's values, vision, and goals. Collaborate with senior management to align HR initiatives with business objectives.
- Lead the full talent cycle including performance management, talent reviews, and career development planning with a global mindset
- Oversee daily HR operations including leading Field and GSC HR.
- Develops and grows team members through coaching, mentoring and career planning
- Drive the talent strategy and decision-making process for all talent needs of the organization.
- Proactively Identifies current and future talent needs that align with short and long-term organizational strategies and goals
- Proactively leads facilitation and support leadership pipeline discussions (gap analysis, high-potential identification & development, succession planning, etc.) aimed at developing future leaders
- Serve as a strategic advisor and change agent related to business initiatives
- Coach leaders to manage and maximize the skills/capabilities of their team members to maintain a high-performance culture
- Drive and nurture a culture that fosters a progress-driven mindset, a culture focused on values, and a workforce that is incredibly talented and engaged
- Build and foster healthy relationships and effectively communicate with key leaders
- Be up-to-date and able to adapt to current HR trends
- Compensation and Benefits: Develop and execute competitive compensation and benefits strategies to attract, retain, and accelerate growth. Stay informed about market trends and best practices to ensure the organization remains competitive.
- Create, interpret, and analyze HR & Talent metrics and data to assist in making appropriate business decisions and recommendations
WHO YOU ARE
HUMBLE: You feel there is always opportunity to further your personal and professional growth. You have prior management experience. You also have 7 plus years of progressively responsible and related experience in Human Resources including Talent Management, Learning and Development, Organization Design, compensation principles and change management. PHR, SPHR or other equivalent certification is preferred.
HUNGRY: You have a fire in you to keep pursuing excellence, particularly in a fast-paced, dynamic environment. You are resourceful, you learn quickly and you have a thirst for knowledge. You have strong analytical skills with the ability to understand details and apply to big picture concepts. You have the proven ability to drive results with resiliency.
SMART: You have a high degree of emotional intelligence and a thirst for knowledge. You have the aptitude to work both independently and collaboratively, the talent to apply sound, strategic thinking and analysis to address a variety of business circumstances, and the capability to produce high-quality, detail-oriented work within a fast-paced environment.
SERVICE-MINDED: You consider others at every turn by exercising your responsibilities in an energetic, proactive and organized way. You identify additional tasks to be completed and you willingly assists others. You have a guest service mentality and a genuine desire to serve the customer.
ENTREPRENEURIAL: You work with an owner’s mentality when collaborating cross-functionally as you manage multiple concurrent projects from inception through execution. You have a history of taking calculated risks, pushing your learning edge, showing up as a leader (even when doing so is hard), and motivating others to do the same.
A DAY IN THE LIFE
So, what does ‘all in a day’s work’ look like to a Wing Expert in this role? Your day could shape up somewhat like this:
- Frequent use of a computer and other technology essential to the successful completion of your everyday role responsibilities, often in a seated position.
- Frequent use of mental energy while gathering, documenting, analyzing, and communicating information with cross-functional colleagues, vendors, and extended Wingstop team.
- Routine need to shift priorities among simultaneous projects, while upholding quality and sense of urgency.
BENEFITS
FLAVOR PERKS:
- Unlimited paid time off for exempt employees
- One paid volunteer day of your choice
- Competitive bonus structure for eligible roles
- Team member stock purchase plan
- Health savings or flexible spending account options
- 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
- Comprehensive medical, dental, and vision benefits
- Basic life and AD&D insurance provided
- Pet insurance
- Education Assistance
- Wellness reimbursement program
- Paid maternity and paternity leave
FUN IS THE BEST FLAVOR:
- Lunch provided every Tuesday and Thursday in office
- Work from home Fridays
- Discount on Wingstop gift cards
- Discounts at Under Armour, FitBit, NFL, and NHL
- Discounted onsite dry cleaning
- Discounted onsite car detailing
- Onsite game room and patio
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
