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General Information:
Ensure customers satisfied with products via applying risk-oriented quality assurance methodologies and necessary supplier improvement initiatives to achieve on-time and on-quality delivery of the supplier parts/materials. Complete quality audits, surveillance, and the inspections at supplier manufacturing locations. Perform Supply Quality issue resolution for escalated suppliers. Lead the supplier performance tracking for each BU/HUB category. Lead the supplier performance improvement actions for the targeted suppliers. Implement and sustain HE Supply Quality procedures within the BU/HUB. Ensure the appropriate utilization of the SBM tools.
Your Responsibilities:
Supplier Qualification:
- Support Category teams within the supplier qualification process through evaluating the supplier qualification assessment forms and recommending the appropriate qualification level.
- Ensure the supply base is and remains fully qualified and compliant through regular monitoring and the reporting of the qualification status.
Supplier Assessment (On-site Audits):
- Plan and conduct the required supplier on-site audits including the assessment reporting (with qualification decision), corrective action plan alignment with the suppliers.
- Follow-up and confirm the effective closure of corrective action plan items by the suppliers.
Supply Base Compliance (for HUB SQEs):
- Participate in the SSDP (Supplier Sustainability Development Program) assessments.
- Conduct regular status update meetings with the suppliers and confirm the closure of corrective action plan items by the suppliers within the defined resolution time frame.
Parts Qualification:
- PPAP process governance for BU/HUB Category parts/components (creation of category specific parts approval requirement standard).
- Lead the production part approval process for the high priority cases including the coordination of trial parts and first article inspection activities with the factory quality.
- Visualize the successfully completed PPAP's at the global/regional level to all SCM/Quality community to avoid the duplication of the efforts.
Supplier Issue Resolution, Non-Conformance, and Claim Management:
- Lead the non-conformity resolution process with the suppliers in case of the escalated technical issues from the factories and ensure the effective root-cause analysis and the counter-measure implementation by the suppliers.
- Lead the escalation of the suppliers to BU/HUB SQM in-case of the poor resolution of the identified issues.
Supplier Performance Monitoring:
- Monitor and consolidate the supplier delivery and quality KPI's, the critical non-conformities escalated from the factories.
- Ensure completion of annual Supplier Performance Evaluations (SPE) for the identified suppliers by the category management (including reporting per Category/HUB).
- Identify the critical supplier list per category and define the improvement target(s) per supplier.
- Plan/execute the supplier on-site assessment in case of a detailed process investigation is required.
- Share the supplier performance KPI's and the critical supplier list regularly with the BU/HUB SCM and the Category Teams.
Supplier Performance Improvement:
- Lead the supplier performance improvement actions for the targeted suppliers to meet the customer and the Hitachi Energy's factories' expectations (following DMAIC, A3 and/or 8D methodology).
- Lead the escalation of the suppliers to BU/HUB Category Management in-case of uncollaborative suppliers.
Process and Systems Compliance:
- Implement HE Supply Quality procedures within the assigned responsibility area.
- Develop/issue the specific supplier and part/material quality procedures for the related category.
- Ensure the appropriate utilization of the SBM tools within the BU/HUB organizations and the local units.
- Monitor and ensure the supplier performance data, the supplier quality costs and the claims are reported according to HE guidelines and instructions.
Interface with Category Management:
- Closely collaborate with the Category teams to support the implementation of Category strategy (CIPS) and provide recommendations from supplier performance and capability perspectives (e.g: support for the supplier classification, new supplier selection, onboarding or de-sourcing recommendation).
Interface with the Suppliers:
- Represent the "voice of customer" to the suppliers during the supplier audits and as well as other remote activities and follow-up (e.g: interface with suppliers' engineering, operations, and quality senior management).
Quality Projects:
- Complete special Quality and continuous improvement projects such as Advanced Product Quality Planning, Lean Six Sigma, supplier manuals, etc. in line with the yearly BU SQ targets.
- Lead and execute the assigned Dynamic Evolution projects for the corresponding categories (including the team establishment, necessary preparation to pass each gate and tracking of benefit realization).
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
- 3 years of experience and education could be bachelor's in business administration, industrial engineer, Quality.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner.
