Hr/Benefit Assistant

Provides administrative support to the Benefits Director by assisting with employee benefit issues and with payroll auditing/processing

Essential Duties and Responsibilities:

• Performs customer service by answering employee requests and questions.

• Conducts benefits enrollment for new employees.

• Performs payroll/benefit-related reconciliations.

• Conducts audits of various payroll, benefits or other HR programs and recommends any corrective action.

• Updates/processes employee change requests and additional paperwork.

• Assists Benefits Director with various research projects and/or special projects.

• Completes documentation such as employment verifications and national medical support notices.

• Makes photocopies, faxes documents and performs other clerical functions.

• Files/scans papers and documents into appropriate employee files.

• Available and willing to work overtime as needed.

• Performs other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate.

KNOWLEDGE, SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Problem solving—the individual identifies, resolves problems in a timely manner, gathers and analyzes information skillfully

• Critical thinking—the individual thinks open mindedly, recognizing and assessing, as needs be, their assumptions, implications and practical consequences to each task given.

• Interpersonal Skills—the individual maintains confidentiality, is open to others’ ideas, exhibits willingness to try new things.

• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently, develops realistic action plans.

• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

EDUCATION AND EXPERIENCE:

Excellent computer skills with Microsoft Office software including but not limited to Outlook, Excel, Word, PowerPoint

High School Diploma/GED, Associates degree preferred

Previous experience providing HR or Benefit Support

6 months or more of experience in an administrative and HR support role

Ability to follow precise directions and learn complex processes and procedures

Must be able to work in team environment and support other job duties

The preceding statements describe the general job responsibilities and are not intended to be construed as an exhaustive list of tasks and skills required of the job incumbent. This job description may be reevaluated and/or modified at any time without notice to the incumbent.