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Form of workDiscover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:What You’ll Do
Ensure an outcome for a product is delivered that meets the requests from stakeholders while managing change impacts of the deliverable to other business processes. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
Collaborate with the Talent Acquisition and Onboarding stakeholders on key product considerations which are Workday and ServiceNow.
Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other Subject Matter Experts (SMEs).
Align with product vision, features, best practices, and roadmap.
Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the configurations team and ensure alignment with senior leadership team(e.g., Senior Manager, Director, etc.).
Create and/or maintain key product documentation (e.g., customer journey map, configuration specifications, process mapping, etc.).
Identify and define key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics.
Own definition of Minimum Viable Product (MVP) and features/user stories for product delivery roadmap in-line with the OKRs of the greater product vision outlined by SPO and/or Business Director as the final decision maker for product scope.
Build and prioritize product enhancements log to achieve OKRs and continuously keeping the log up to date through collaboration with the configurations team.
Ensure product features and processes align with applicable Discover compliance, risk and quality management standards, including releasing security patches not linked to customers.
Define functional and non-functional product requirements to ensure complete, clear, and consistent source of requirements for the configurations team.
Create and validate user story acceptance criteria by defining appropriate testing frameworks for product features (e.g., execute unit testing, facilitate user acceptance testing, collaborate on functional performance testing, etc.).
Work with Data Stewards in their respective Line of Business (LOBs) to ensure required data quality controls are identified and implemented; inspecting and evaluating product progress through each iteration.
Partner with Business Technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
Builds a culture of accountability and ownership by collaborating with the configurations team to set target implementation timeline and monitor progress; manage dependencies with other team's functions while identifying, building, and fostering strategic partnership across different product teams.
Minimum Qualifications
At a minimum, here’s what we need from you:
Bachelor’s Degree in Business or related field
4+ years of experience in Product, Business, Technical, or related
In lieu of a degree, 6+ years of experience with Product, Business, Technical, or related
Preferred Qualifications
If we had our say, we’d also look for:
Workday functional configuration knowledge of Recruiting and Onboarding modules in HCM
Working knowledge of Agile methodology
Application Deadline:
The application window for this position is anticipated to close on Dec-06-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:
The base pay for this position generally ranges between $100,000.00 to $139,600.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
