Hr Systems Specialist - Processing Team

We are seeking a HR Shared Systems Specialist - Processing Team who will be responsible for the processing and support of all HR life cycle transactions in the Johns Hopkins University and Health Systems' HRIS. The HR Systems Specialist -Data Quality is responsible for supporting HR functional work by maintaining HR/Payroll Systems including resolving and trending HR data quality audits, ensuring Customer Management System tickets are triaged, monitored and resolved timely, and acting as point of escalation for others in HR Shared Services. Additionally, the HR Systems Specialist will partner with other HRSS teams in coordinating the mass load of data to the HR/Payroll ERP (Enterprise Resource Planning).

HR/Payroll Shared Services provides enterprise HR and Payroll support to Johns Hopkins entities utilizing SAP EC, Fiori tools, Employment Actions (Mendix), Organizational Management Tool (Mana), Winshuttle, Business Warehouse, and Query Manager reporting tools. HR/Payroll Shared Services supports Johns Hopkins University and Johns Hopkins Health Systems with more than 60,000 employees, faculty and students, over 50 states and 3 payroll cycles (Semimonthly, Biweekly, and Weekly).

Specific Duties & Responsibilities

• Develop and maintain a thorough understanding of HR ERP functionality including how the HR module interfaces with other modules and systems.
• Ensure identified data quality audit processes are completed timely.
• Utilizing process improvement methodology ensure work streams are routinely reviewed for opportunities for improvement.
• Triage and categorize Customer Management System tickets.
• Lead and participate in large scale mass data loads and manual system updates.
• Monitor and resolve HR System Automation for errors in functionality.
• Resolve HR data quality issues escalated from other HR Shared Services team members.
• Provides HR Shared Services leadership with weekly, monthly, quarterly and annual reporting of work volume from the Customer Management System and other workloads.
• Provide documentation of HR Systems procedures and data standards.
• Ability to identify cause/effect relationships and solve root-cause issues.
• Provide training and technical support of the Customer Management system to others in HR Shared Services.
• Monitor HR Policy and process changes related to the HR/PY Shared Services website and initiate updates as needed.
• Assist management with establishing and improving upon defined HR/Payroll Shared Services procedures and processing methods to meet production and performance goals efficiently and accurately.
• Work with all staff members within HR Shared Services to create and manage effective relationships within the unit and build relationships enterprise-wide.
• Responsible for creating a work environment that maintains confidentiality.
• Provide support to HR/Payroll team members as needed on meeting assigned deadlines.
• Other duties as assigned.

• Bachelor's Degree in Human Resources, Information Systems or Business Management.
• Five or more years of related HR/HRIS/HR Systems experience required.
• One year's experience working in an enterprise resource planning environment or other HRIS/HRMS position.
  

• Additional experience working in a Human Resource ERP, IT unit, Business Analysis or as a Business Analyst can be substituted for education.

• Systems thinking mindset with a focus on improving the user experience.
• Proven process improvement and project management skills a plus.
• Experience creating project plans and/or using project management software.
• Problem solving and root cause identification skills; solid analytical and technical skills.
• Ability to create collaborative work environment with all levels of employees.
• Knowledge of HRMS database design, structure, functions and processes, and experience with databases tools.
• Strong knowledge of MS Office including Word, PowerPoint, and Access. Advanced Excel skills are required.
• Detail oriented.
• Demonstrated ability to meet deadlines and prioritize work assignments.
• Excellent oral and written communication skills.
• Ability to communicate effectively with various levels of management.
• Strong customer service orientation.

Classified Title: HR Systems Specialist
Job Posting Title (Working Title): HR Systems Specialist - Processing Team
Role/Level/Range: ATP/03/PB
Starting Salary Range: Min $45,700 - Max $80,000 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: M-F/8:30-5:00
Exempt Status: Exempt
Location: Hybrid/Eastern High Campus
Department name: HR Shared Services
Personnel area: University Administration

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.