Hr Lead Amer

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Our Senior People Experience Partner (PXP) is our JLL-at-GREF HR Team Lead for the Americas region and strengthens employee purpose, ignites energy & elevates our JLL @Amazon GREF client organization AMER-wide performance by activating, facilitating & enhancing moments that matter.
This role reports to the Global Senior People Partner and is accountable for activating HR products & services that enrich the lives of JLL employees whilst working with our AMER Business Leadership & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle.
You'll use your Business acumen, HR expertise & local knowledge to enable Business, Client & HR priorities. In this role you can expect to dive deep, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve so that we enhance moments that matter unleashing our talent to do their best work. In addition, you'll lead (directly and indirectly) a team of HR, L&D and Talent professions across the region to enable a exceptional employee experience for a headcount of c. 800 FTEs.
Functional Knowledge

• Working with the Global Snr. People Partner and AMER Account Director, develop and execute a comprehensive People Strategy across the Americas region (includes NAMER, LATAM, Canada), with a focus on diversity, and ensure alignment with the regional HR Leadership and broader JLL vision, including its current and long-term global and local business objectives.
• Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc.
• Lead and coordinate the regional talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning
• Lead, inspire and develop a team of account dedicated HR, L&D, Advisory and Coordination Specialists across AMER to deliver our client account People Strategy.
• Understand the business and client priorities of business leadership and management team, including the business strategy, P&L.
• Deliver the people aspects of the regional business planning, articulate insights to business leaders about HR risks and implications of key business activities, and provide commercially sound solutions to support the business objectives.
• Serve as a key contributor to the AMER account executive team, forging strong relationships with senior executives, providing leadership and management coaching as required. Communicate with a high level of impact and strong influencing and collaborating skills.
• Lead on HR and People updates in our monthly and quarterly AMER JLL @ Amazon GREF account leadership and client facing business reviews, presenting key achievements, performance against our account People-KPIs and SLAs (e.g. retention, enhancing DEIB) challenges and projected people priorities to our executive team and client team.
• Use industry trends, best practices and diagnose the impact of external environment to inform decisions related to setting strategy.
• Support the growth and organizational optimization/rightsizing strategy across the region, including M&A, of the business by providing expertise during bid, acquisition, and restructuring.
• Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders.
• Partner with centers of excellence/HR product owners to define the talent and reward strategies to help drive business performance and growth through effective talent management, performance, engagement and reward plans, with a focus on enhancing inclusion, developing diverse talent across the region.
• Ensuring the talent sourcing strategy provides a pipeline of high-quality candidates to the business.
• Partner the Employee Relations CoE by triaging and investigating high risk / Tier 3 employee relations issues.
• Communicate a clear, accurate understanding of HR analytics (e.g., global engagement survey, succession metrics, turnover, demographics, KPI performance) for the account and provide strategic direction on how to use them to grow the business, deliver results and drive continuous improvement.
• Drive a culture of inclusion which celebrates our employee diversity and promotes a sense of belonging & value where every voice is heard.
• Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences in region.
• Support the wider HR leadership team on transformation projects of varying scope.

Business Expertise

• Experience of delivering HR and Operational activity within a complex organization with the ability to balance JLL and client needs.
• Highly skilled in utilizing data & technology to drive business performance and organization efficiency

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.
Sound like you? To apply you need to be / have:
Skills & Competencies
Leadership

• Drive the growth of Work Dynamics by leading a team to deliver exceptional employee experience.
• Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & Business priorities across the PXP team in an engaging and energized way.
• Strong team management skills with the ability to effectively manage priorities, leverage best practice & innovation
• Global mindset with a hunger for understanding and promoting the organization's strategy
• Reputation for integrity, dedicated work ethic, ownership & accountability
• Passion for inspiring & developing high performing teams through the creation of an exceptional culture.
• An appetite for exceeding expectations and creating wow within the business & HR organization.

Problem Solving

• Excellent organizational skills with a starter finisher mentality with acute attention to detail
• Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
• Adept at managing multiple priorities/projects simultaneously

Interpersonal Skills

• Builds robust relationships and demonstrates a high degree of emotional intelligence
• Exceptional communicator and influencer
• Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders
• Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert
• A passion to work with people across a variety of backgrounds with the desire to support team development.

Leadership Capabilities
Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First
Qualifications & Experience

• Bachelor's degree or equivalent experience
• Experience in leading & managing in a matrix organization through cultural change
• Experience in linking HR strategies to Business outcomes

Estimated compensation for this position is:
120,000.00 - 130,000.00 USD
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote -Austin, TX, Chicago, IL, Houston, TX, Portland, OR
Job Tags:
GREF
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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