Hr Generalist - Service Delivery

Company Overview:

Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer!

Location: Onsite for 6 month introductory period, then a potential for a hybrid schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, support, and maintain employee engagement program initiatives that reinforce the company's goals and culture.
• Lead the development, review, and implementation of healthcare compliance policies and procedures in alignment with federal, state, and local healthcare regulations and standards.
• Partner with department leaders in developing plans to improve all things related to employee engagement, recognition, retention, and compliance with healthcare laws and regulations.
• Conduct risk assessments specific to healthcare compliance, identifying potential vulnerabilities, and developing strategies to mitigate risks effectively.
• Lead engagement initiatives, including meetings with employees, focus groups, and workshops to find areas for improvement.
• Oversee compliance programs, conducting regular audits, assessments, and monitoring activities to assess the organization's compliance status and identify areas for improvement.
• Participate in employee development programs such as coaching sessions to improve talent growth.
• Develop and deliver training programs for healthcare staff on compliance requirements, policies, and procedures to ensure understanding and adherence.
• Collaborate with various departments including legal, clinical operations, and HR, providing guidance and expertise on compliance matters.
• Maintain accurate and detailed records of compliance activities, prepare reports for management, and communicate compliance updates and recommendations.
• Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Education and Experience:

• Education: Bachelor's degree in HRM, Healthcare Administration, or equivalent relevant experience of 2-4 years in Human Resources or healthcare administration.
• Experience: 1-2 years of healthcare administration, compliance, or a similar role within the healthcare industry preferred.
• SHRM-CP or PHR Preferred.
• In-depth knowledge of healthcare regulations, including HIPAA, Stark Law, Anti-Kickback Statute, and other relevant healthcare compliance requirements.
• Exposure to employee engagement, experience recruiting, and retention preferred.
• Skills, Knowledge, & Abilities: Leadership and strategic thinking in driving healthcare compliance initiatives, ethical and principled approach, ability to interpret complex regulations and translate them into actionable policies and procedures, strong analytical, problem-solving, and decision-making skills with acute attention to detail.
• Excellent communication, presentation, and interpersonal skills with the ability to work collaboratively across departments.
• Adaptability to navigate evolving healthcare regulations and compliance standards.
• Strong organizational skills and ability to manage multiple priorities effectively.

Travel Required: Minimal

Work location: Remote/Hybrid: Must live within 2 hours of the CMC Site to attend Audits and on-site meetings.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Cayuga Health System Commitment to Diversity, Equity & Inclusion

Cayuga Health System commits to treat all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.