Hr Customer Service Agent (Askhr)

Customer Service Agent - AskHR 
Position Description:
This role provides front-line HR support and information to HR, managers, and employees on basic to complex HR topics with an emphasis on payroll.
Tasks will include answering calls, responding to e-mails, listening to requests, retrieving information, relaying responses to customers via phone, fax, or e-mail using the available technology at their disposal and performing all administrative tasks associated with completion.
Experience:
Typically, these functions review to 2 to 5 years of relevant experience in a HR support or Customer Service role.
* Excellent communication and interpersonal skills, with the ability to build rapport and trust.
*Preferred experience with payroll process and knowledge of HR Policies and procedures.
* Strong analytical and problem-solving skills, with the ability to think critically and independently.
* Proficient in Microsoft Office Suite and related technologies.
* Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.