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We are looking for individuals with experience in retail and/or the restaurant industry! This opportunity is an entry level Call Center Representative and we are moving quickly through the hiring process!
Please see the details below and apply if you'd like to further discuss the details -
Job Title: Call Center Representative
Start Date: December 4th
Start Date: December 4th
Pay Rate: $15/hour (PAID WEEKLY!)
Location: Agents will work onsite in Port St. Lucie, Florida
Schedule Availability:
- Hours of Operations: Monday through Sunday, 8 AM to 11 PM - must be flexible to work weekends.
- Schedules will be assigned during the interview and onboarding process
- Mandatory 5-week training at the start of the opportunity
- Agents will not be allowed to miss time within the training period (first 5 weeks)
Job Description/Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/Customer Service team targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
- Excellent Customer Service skills and ability to build relationships with customers
- Excellent communication, listening and problem-solving skills
- Ability to remain calm and professional under pressure
- Good organizational and time management skills
- Must be computer literate and able to navigate on-line portals
- Ability to type 25 WPM
- High School diploma and background check required
Join Our Team Today!
#ZR
