Address
Form of workThe primary responsibility of this position is to own the leave management function (LOA and FMLA). This position is also responsible for planning, executing, and finalizing HR projects according to a specific schedule and budget.
ESSENTIAL FUNCTIONS:
- Management of Leave of Absence (LOA) Programs, including FMLA (Approx. 45% of time):
- Manage all aspects of each LOA, from receipt of request to reinstatement.
- Determine FMLA eligibility, and issue appropriate paperwork within required timeframes.
- Track employee compliance with LOA requirements/deadlines.
- Ensure that LOA policies and procedures comply with applicable laws and regulations. Serve as primary representative in the event of an FMLA audit.
- Continually analyze and evaluate LOA policies, procedures, and activity in order to identify opportunities for process improvement. Lead change, from proposal to implementation.
- Serve as clearinghouse for LOA/FMLA-related questions from all employees.
- Participate in onboarding and/or training of HR and supervisor-level employees, as it relates to LOA.
- Design and deliver training at corporate and branch locations (may require occasional overnight travel).
- Seek out and/or attend training as needed in order to maintain professional credentials and/or remain a subject-matter expert.
- Identify stakeholders for HR projects, and coordinate project timeline and budget.
- Work within multiple HR disciplines to develop project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Ensuring HR projects get done in the time frame established and the quality of the work meets or exceeds standards of the customer (internal).
- At the direction of the Corporate HR Manager, coordinate and work to complete resolutions for employee Hotline/Navex cases to minimize risk exposure.
- Active member of MPW’s Wellness Committee, which includes but is not limited to helping facilitate the implementation and rollout of wellness initiatives.
- Perform other duties as directed.
Required Skills
KEY BEHAVIORS:
1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
Required Experience
QUALIFICATIONS:
- Bachelor or Associate Degree (preferably in Human Resources or related field), or equivalent experience.
- Ability to handle sensitive and confidential information appropriately.
- Professional interpersonal, oral, and written communication.
- This role requires exposure to difficult emotional situations. The successful candidate will demonstrate empathy and sensitivity, without sacrificing professionalism or compliance with business/legal standards.
- Two to four years of administrative experience in a fast-paced environment.
- Excellent organizational skills.
- Ability to balance and prioritize numerous deadlines.
- Proficiency with Microsoft Word, Excel, Access, and Power Point.
- Prior experience with an HRIS database helpful.
- Individually motivated and willing to travel up to 10% of the time.
