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SalaryVACANCY
The City of Pomona seeks a passionate and skilled Housing Specialist to join the Neighborhood Services Department, Housing Division team. The position, under immediate supervision, will perform a wide variety of tasks relating to the Housing Division's Section 8 programs including conducting eligibility interviews, determining eligibility and rent, conducting formal briefings for eligible families, issuing vouchers, generating contracts, reviewing leases, resolving client complaints and explaining housing programs, policies, and regulations to tenants, owners, and property managers. Incumbents will manage an assigned caseload, may be required to perform various special project assignments and required to provide highly technical assistance.
The Ideal Candidate
The ideal candidate should clearly understand housing administration and program activities to carry out their responsibilities effectively. The ideal candidate will have knowledge of Federal, State and Los Angeles County housing, homeless and/or community development programs. They will be aware of recent developments, current literature, sources of information, and research techniques related to grant programs, services, and administration. Additionally, they will establish rapport and productive relationships with the community and value diversity.
Why Pomona
The City of Pomona offers a unique career opportunity to individuals passionate about housing and wishing to impact their community positively. Through the Neighborhood Services Department, the City is committed to providing resources that address the needs of its citizens for affordable housing and community development. This position has an excellent benefits package that includes a 4/10 work schedule with Fridays off and medical, dental, and vision coverage. Additionally, the position offers participation in CalPERS, the option to join a deferred compensation plan, tuition reimbursement plan, and medical flex spending account program.In this role, you'll not only grow professionally but also enjoy financial stability and growth. The City of Pomona is proud to offer competitive salaries, complemented by a structured salary increase plan:
- A 4% salary increase effective from October 1, 2024.
- Another 4% salary increase on October 1, 2025.
- A significant 5% salary increase on October 1, 2026.
MINIMUM QUALIFICATIONS TO APPLY
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Education and Experience:
- One year of experience in a social services agency, community organization, or other similar agency involving heavy public contact.
- Equivalent to a high school diploma supplemented by college level course work in business, real estate, or a related field.
License or Certificate:
- Possession of, or ability to obtain, an appropriate, valid driver's license.
Competencies:
To excel in this position, one must possess core competencies. These competencies include, but are not limited to, the following:- Adaptability: Responding positively to change and modifying behavior as the situation requires.
- Attention to Detail: Focusing on the details of work content, work steps, and final work products.
- Oral Communication: Engaging effectively in dialogue.
- Writing: Communicating effectively in writing.
- Customer Focus: Attending to the needs and expectation of customers.
- Teamwork: Collaborating with others to achieve shared goals.
- Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
- Decision Making: Choosing optimal courses of action in a timely manner.
ESSENTIAL DUTIES
Below are the main duties of a Housing Specialist. You can review the full job description by
- Explain housing programs to prospective tenants, owners, and property managers.
- Schedule and interview prospective tenants to determine eligibility for housing programs.
- Schedule and conduct recertifications; prepare and process required forms; ensure accuracy of tenant information; update records with new information.
- Prepare contracts, reviews leases, releases payments.
- Prepare and conduct interim re-evaluations; verifies any changes in household composition or income; recalculates rent and prepares amendment to current lease as required; notifies participants/residents of changes.
- Issue Housing Choice Vouchers including extension.
- Conduct fraud investigations; contact other State/Federal/private companies/organizations to determine fraudulent activity by participants and applicants; prepares and assists in terminations process including preparing, conditional terminations and hearing packets for review by supervisor.
- Perform a variety of research in handling of caseloads; research files and document history.
- Interact with other government agencies, landlords, owners, and employers to verify or obtain information.
- Determine rent amount for prospective program participants and explain method of determination.
- Establish and maintain records and files per HUD regulations; compose letters and reports.
- Perform housing quality inspections and review of case files.
- Assists in addressing error reports i.e. PIC transmissions, EIV, deceased tenant, multiple subsidy, debts owed.
- Works with other PHA’s to implement the transition of residents under the Portability Housing Choice Voucher program.
- Perform related duties and responsibilities as assigned, including but not limited to investigates fraud complaints, participates in Moving to Work activities and departmental/unit projects, attends and participates in a variety of committees and meetings, and stays abreast of regulations, guidelines and procedures.
Special Requirements:
Essential duties require the following physical skills and work environment:
- Ability to sit, stand, walk, kneel, squat, and climb; exposure to heat, outdoors, and electrical hazards; ability to travel to different sites and locations.
SELECTION PROCESS
Application Process
This recruitment will also establish a list for future vacancies. Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected.
To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Final candidates are required to submit authorization for the City to run a report from the Department of Motor Vehicles (DMV), andmust successfully pass a background investigation conducted by Human Resources.
