Housing Associate, Summer 2024

About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

• Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Housing Associate, Summer 2024 will work within the Outreach Operations team, reporting directly to the Housing Manager. Primary focus will include managing the allocations of accommodations inventory across campus to ensure strategic growth across multiple business areas, customer types, geographical regions and distribution channels throughout the seasonal timeline of demand. As well as manage the room assignment process, including assignment of rooms, communication of assignment and conflict resolution of assignments.
Position Responsibilities

• Assist in managing the allocations of accommodations taking into consideration several variables and considerations to meet business goals.
• Evaluate and assess housing occupancy, retention, and projection trends
• Organize and schedule out inventory changes based on seasonal need
• Manage the day-to-day room assignments and communication with customers and internal departments
• Implement inventory management strategies to optimize accommodations across campus
• Serve as liaison to Student Life, Operations, Sales, Management, and customers for all housing affairs
• Play point for organizing and scheduling off-site accommodations based on business need
• Conduct regular inspections of accommodations to ensure all standards of excellence are being met and meet with managing staff to ensure all needs are being met
• Assist with check-in procedures of guests for all business types
• Assist and support outreach operations as time allows
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned.

Knowledge, Skills and Ability

• Ability to work flexible schedule
• Organizational and Strategic Planning skills
• Strong analytical and strategic business acumen
• Knowledge of residence life operations
• Highly organized with the ability to juggle multiple projects
• Proficient with MS Products; Excel, Dynamics, PowerPoint, Word
• Commitment to personal and professional growth
• Sense of responsibility to self & team
• Exemplary work ethic, integrity, initiative, creativity, and passion
• Professional demeanor and strong communication skills, both written and oral
• Ability to work independently or in a team setting effectively
• Capable of working in a fast-paced environment balancing multiple projects and responsibilities
• Demonstrated ability to communicate effectively to all levels of management

Preferred Skills

• Bilingual/Multilingual

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.