Housekeeping Supervisor

$20 - $24/hour

Company Benefits

• $0.75/gal Discount at our Gas Station!!!
• Deeply discounted bus tickets from Colorado Springs, Woodland Park and Pueblo
• Health
• Dental
• Vison
• Long Term Disability
• Short Term Disability
• Supplemental Insurance
• Company Paid Life Insurance
• Monthly attendance bonus
• Referral program earn up to $500 for each referral
• Employee rewards program
• Membership to Cripple Creek Parks and Recreation Gym
• Financial Education and Wellness Program
• Employee Assistance Program

SUMMARY:

• Responsible for delivering the guest experience by consistently meeting the highest  standards of cleanliness, efficiency, and guest satisfaction throughout all areas of the  Hotel. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness, and work with a minimum of supervision. 

• Ability to exert physical effort in using cleaning equipment.

• Ability to endure abundant physical movements in cleaning various guest rooms.

• Use correct cleaning chemicals for designated surfaces .

• Securely transport cleaning supplies, amenities, and linens to assigned guest rooms.

• Empty trash containers  

• Remove all dirty linens and replace with clean par to designated layout.

• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet,  shower walls, shower curtain, hair dryer and floor. 

• Replace facial, toilet tissue and bathroom amenities in correct amount and location.

• Clean closets on checkout rooms, removing dust and debris. Ensure correct amount and  placement of hangers, extra blanket/pillow.  

• Dust all furniture through-out the room. 

• Realign furniture to floor plan.  

• Open all drawers/doors in checkout rooms and remove items left behind by guests. Dust inside.  

• Check around bed & chairs for debris and remove if present.  

• Inspect condition of all furniture and carpet for tears, rips, or stains: report any damages  to the floor leads.  

• Dust pictures, frames, and mirrors.  

• Remove dust and debris on television, clock radio and remote control. 

• Set correct time on clock.

• Clean all lamps and light switches; check for power working order. 

• Remove dust, spots and smears from windows, ledges, and frames.  

• Empty liquid from ice bucket and wipe all surfaces dry.  

• Remove water from coffee machine and clean thoroughly.  

• Remove dust on drapes weekly and realign to correct position daily. 

• Vacuum carpet in guest rooms. 

• Spray room with deodorizer.  

• Reorganize cart and stock at the end of each shift.

• Record any damages or maintenance problems to the Hotel Manager or the Housekeeping Manager  

• Turn in found items from guest rooms to the front desk.  

• Successful completion of the training/certification process. 

  • Additional Lead duties: 

• Get the list of Stayovers and Departures from Front desk. 

• Get update from Front Desk of any exception: early checkouts, rollaway ect.

• Make up Housekeeper assignment boards. 

• Check all vacant clean rooms.

• Update the Front desk of clean and inspected rooms thru out the day.

• Keep up with laundry while keeping the laundry room tidy and clean.

• Clean and restock the two public restrooms and the lobby area in front of elevator

• Sweep, mop, and wipe down and sanitize all tree landings in front of the elevator

• Wipe down and sanitize the control panel of elevator. 

• Check outside, pool and soda areas trashes. 

• Clean pool area and makes sure all pool toys are placed in their proper place and dirty towels are removed. Sweep and clean pool deck as needed. 

• Sweep and mop weight room floors. Wipe down all equipment and mirrors.

• Clean and restock the two shower rooms at pool. 

• Help strip and stock rooms while making beds as needed. 

• Vacuum stairwells and landings at the end of both hallways. 

• Do inspections of rooms when housekeepers are done. Update the Front Desk.

• Walk the hallways at EOD make sure all doors are shut, carts are put away. All lights are turned off. 

• Make sure all paperwork is finalized and put in housekeeping box Back office. Make sure  Front Desk sheet is complete before leaving for day.

SUPERVISORY RESPONSIBILITIES:  

• Keeping Housekeeping staff on track and timely, helping them as needed. Reporting any  problems to Hotel Manager. 

QUALIFICATION REQUIREMENTS:  

• To perform this job successfully, an individual must be able to perform each essential  duty cheerfully, satisfactorily and in a timely manner. The requirements listed below are  representative of the knowledge, skill, and/or ability required. Reasonable  accommodations may be made to enable individuals with disabilities to perform the  essential functions.

EDUCATION and/or EXPERIENCE:  

• High school graduate or equivalent; one or more year’s related experience and/or  training; or equivalent combination of education and experience. 

LANGUAGE SKILLS:  

• Able to read, comprehend, and interpret simple instructions, correspondence, memos,  and documents such as safety rules, operating manuals and procedures and  maintenance instructions. 
• Able to write routine simple correspondence.
• Able to effectively present information in one-on-one and small group situations to  guests and Team members. 

MATHEMATICAL SKILLS: 

• Able to add, subtract, multiply, and divide in small units of measure, using whole  numbers, common fractions, and decimals.  

REASONING ABILITY:  

• Able to apply common sense, patience and understanding while carrying out detailed  written and/or oral instructions. Able to deal with and present problem-solving ideas  that involves concrete variables in standardized situations. 

CERTIFICATES, LICENSES, REGISTRATIONS:  

• None required. 

OTHER SKILLS and ABILITIES:  

• Strong guest service skills and the ability to ask questions and apply deductive reasoning and listening skills are essential. 

PHYSICAL DEMANDS:  

• The physical demands described herein are representative of those that must be met by  a team member to successfully perform the essential functions of this job. Reasonable  accommodations may be made to enable individuals with disabilities to perform the  essential functions. 
• While performing the duties of this job, the Team member is regularly required to  stand; climb stairs; use hands to finger, handle, or feel objects, tools, or controls; talk or  hear; and taste or smell.  
• The Team member is occasionally required to reach with hands and arms and stoop,  kneel, crouch, or crawl.  
• Lengthy periods of standing may be necessary. 
• The Team member must occasionally lift, push and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color  vision, peripheral vision, depth perception, and the ability to adjust focus.  • Using and viewing a computer screen daily is mandatory.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those a Team member while performing the essential functions of this job. Reasonable  accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The noise level in the work environment is usually moderate to loud.

• The team member should be able to adapt well to the casino environment involving  large numbers of people, loud and continuous high noise levels.  

• Must be able to psychologically handle the concept of persons occupying an  establishment for the purpose of gambling, drinking, eating, and smoking for long  periods of time.

SIGNATORY ABILITIES

• This position has no signing authority

ACCESS TO RESTRICTED AREAS

• No access to any areas