Company

Valor HospitalitySee more

addressAddressColorado Springs, CO
type Form of workFull-Time
CategoryInformation Technology

Job description

THE MINING EXCHANGE
New lifestyle hotel is about to take Colorado Springs by storm! Built in 1902 as a stock exchange for local mining companies, The Mining Exchange, lies in the heart of downtown Colorado Springs, Colorado. The hotel is currently undergoing a transformational renovation and will relaunch in late 2023 as Colorado Springs' newest and most unique lifestyle hotel. The new hotel will lean into its unique character & history to bring a truly inspired design and experience to the market. When complete, the hotel will offer 134 stunning guest rooms, a new Italian restaurant, a western honkytonk, restyled event space and new coffee experience. Included in the transformation will be a variety of curated artwork, thoughtful design elements and spaces created for making connections. Click here for more information.
THE ROLE
Position: Housekeeping Supervisor
Reports To: Executive Housekeeper; Rooms Director
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
ESSENTIAL JOB FUNCTION:
  • Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
  • May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
  • Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.

Salary: $19.00
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school diploma or equivalent experience
Experience: One to two years of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests
BENEFITS PACKAGE
  • Competitive Salary
  • Team Member Hotel Discount Program
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • 401k with employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
  • Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
Refer code: 7424636. Valor Hospitality - The previous day - 2023-12-24 16:21

Valor Hospitality

Colorado Springs, CO

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