Company

Aimbridge HospitalitySee more

addressAddressSacramento, CA
type Form of workFull-Time
CategoryReal Estate

Job description

Assist in managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department in the absence of the Housekeeping Manager and in accordance with Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.


QUALIFICATIONS:

 

  • At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows Operating Systems
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

 

RESPONSIBILITIES:

 

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food handlers Alcohol Awareness CPR & First Aid.
  • Assist in establishing and maintaining a key control system for the department.
  • Ensure the proper use of radio etiquette within the housekeeping department.
  • Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair
  • Assist in controlling expenses and minimizing waste in all areas of housekeeping.
  • Participate in the preparation of the annual departmental budget and financial plans
  • Conduct pre-shift meeting and review all information pertinent to the day's activities
  • Assist with inspection of rooms daily (do not schedule an additional Supervisor unless occupancy is over 90 rooms or with General Manager's approval -property specific).
  • Assist with the review of Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
  • Assist with the preparation of employee Schedule according to the business forecast payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the Housekeeping Manager weekly for review.
  • Assist with the overall supervision of daily inspection for arriving V.I.P.'s.
  • Ensure lobbies guest hallways guest rooms and the back of the house areas are cleaned to Aimbridge Hospitality standards.
  • Assist with deep cleaning projects
  • Assist Housekeeping staff during unanticipated rush periods
  • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
  • Assist with the completion of monthly and quarterly Housekeeping inventories on a timely basis.
  • Ensure guest privacy and security by correctly following Aimbridge Hospitality procedures.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure implementation of all Aimbridge Hospitality's policies and house rules.
  • Assist with training and review of all 'House Safety' rules and procedures with Housekeeping staff.
  • Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
  • Respond to all guest requests situations complaints and accidents presented to Housekeeping in an attentive courteous and efficient way.
  • Attend monthly all-employee team meetings and any other functions required by management.
  • Maintain a professional working relationship and promote open lines of communication with other managers employees and all other departments.
  • Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
  • Assist in monitoring “Lost and Found' procedures and policies according to standards.
  • Assist with the training of all Housekeeping personnel according to Aimbridge Hospitality standards using the steps to effective training according to Aimbridge Hospitality standards.
  • Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees.
  • Use the telephone and computer system for reporting and verifying room status.
  • Properly store secure and issue supplies as needed to meet business demands.
  • Complete all reports in a timely and efficient manner as required by management.
  • Review Guest Request log daily to ensure that all requests have been met taking proactive steps to address problems before they occur.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Perform any other duties as requested by the General Manager.

 


 

Hyatt Centric Downtown Sacramento sits among entertainment venues, shopping, and dining options that speak to the area’s moniker as the “farm-to-fork” capital. Historical attractions with ties to the California Gold Rush/Transcontinental Railroad are within walking distance of the hotel. Whether you’re strolling under a canopy of trees from museum to museum or catching an event at the Golden 1 Center, there’s plenty to explore steps from our front door.

From the eclectic, fun fare at The 7th Street Standard, to sweeping views of downtown Sacramento from the Clayton Club rooftop, our onsite dining options boast West Coast culinary fare and inspired cocktails, perfect for indulging.


7TH STREET STANDARD Find eclectic, fun, and unique West Coast-inspired fare at The 7th Street Standard, boasting savvy menu items designed to please your culinary palate. The restaurant offers brunch and dinner all within a warm and inviting atmosphere, and will have you coming back for more with their extensive wine list, specialty cocktails, and local brews.

CLAYTON CLUB Discover sweeping views of nearby neighborhoods and downtown Sacramento from this amazing rooftop restaurant and bar while you nosh on light bites and sharables, sip crafted cocktails, and nod along to the live jazz featured on certain nights.

PRIVATE DINING Take your private events to new heights in our private dining spaces. Impeccably detailed in décor and service, these spaces are the perfect backdrop for your next corporate meeting, social event or private party. 7th Street Standard features a separate private dining space, and our rooftop bar Clayton Club is available for buyouts.

EVENT SPACE Plan your next meeting, conference, or celebration with our team at Hyatt Centric Downtown Sacramento. With flexible space from a 1,700 square foot ballroom to a private dining room to a rooftop lounge, we have the ideal venue for your next event. We also offer creative catering services, as well as an experienced staff to help you with all the details. This downtown Sacramento hotel surrounded by fine dining, shopping, and a lively nightlife scene offers the best special event options for you.

DOWNTOWN SACRAMENTO With so many things to do and see just outside our front door, Hyatt Centric Sacramento is the perfect home base for your stay in downtown. The Golden 1 Center, home to the Sacramento Kings and numerous live entertainment events, is a short one-minute walk from the property. Other notable neighbors include the Stanford Mansion, the California Museum, Old Sacramento Waterfront, Crocker Art Museum, Downtown Commons and much more.

 

 


As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

USD $56,150.00/Yr.
USD $61,765.00/Yr.
USD $74,118.00/Yr.
Refer code: 8026992. Aimbridge Hospitality - The previous day - 2024-01-30 22:06

Aimbridge Hospitality

Sacramento, CA
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