Address
Form of work
SalaryHousekeeper
TownePlace Suites
O'Fallon, IL 62269
Starting at $14.00 per hour
We are looking for full-time & part-time Housekeepers to deliver exceptional guest service. Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem-solve are essential qualities of a successful candidate.
Responsibilities:
- Cleans guest rooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways to brand standards within the appropriate time requirements.
- Sorts, counts, fold, marks, or carries linens.
- Replenishes supplies such as bathroom necessities, drinking glasses, and writing supplies.
- Transports trash and waste to disposal area.
- Stocks, organizes, and maintains housekeeping carts and equipment.
- Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage or accidents.
- Ensures key control and security policies to maintain the guest’s privacy and security of personal belongings when working in guestrooms.
- Communicate with the maintenance department regarding room needs.
- Resolve guest issues.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address all guests' needs.
- Thank guests with genuine appreciation.
- Perform other reasonable job duties as requested by supervisors.
- Comply with Quality Assurance expectations and standards.
- Ensure uniform & personal appearance are clean and professional.
Qualifications:
- High School diploma or equivalent
- Housekeeping or janitorial experience preferred but not required
- Stand and walk for an extended period or for an entire work shift
- Move, lift, and carry objects weighing less than or equal to 30 pounds with or without assistance
- Must be well organized and able to multitask efficiently
- Must be flexible and able to work weekends and holidays
Compensation & Benefits:
- Starting at $14.00 per hour, depending on experience.
- Health, Vision, Dental, Life Insurance, Short-Term Disability, and More for Full-Time Employees
- 401(k) Plan
- Paid Vacation for Full-Time Employees
