We’re looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Responsibilities:
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits, and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Experience:
- Proven experience as a cleaner or housekeeper in a hotel or similar environment
- Knowledge of cleaning chemicals and supplies
- Familiarity with Material Safety Data Sheets (MSDS)
- Integrity and ability to work independently
- Ability to work in a fast-paced environment with attention to detail
- Strong time management skills
Skills:
- Hotel or hospitality experience is preferred
- Experience in industrial cleaning or custodial work is a plus
- Knowledge of housekeeping management techniques is beneficial
- Familiarity with floor care procedures is an advantage
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating shift
Ability to Relocate:
- Waco, TX 76701: Relocate before starting work (Required)
Work Location: In person