Hotline Data Analyst

Job Title: Hotline Intake Specialist

Location: Washington, DC

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.

We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.

YSI is seeking a highly qualified Hotline Intake Specialist. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.

Functional Responsibilities:

· Under general direction, the Contractor shall support the ingestion of data from the OIG Hotline into the production investigation systems.

· This task area addresses basic data processing, review of source data quality assurance, review and prioritization of compliants, and communications with regional investigation staff.

· In addition, the Contractor shall compile, analyze, categorize, and/or prioritize allegation data, ensure data quality, and take appropriate adjudication action, to include referral to appropriate internal/external entities as necessary.

· The Contractors shall also review and analyze complex data, conduct data queries and analysis, and prepare written products that may be provided to senior officials and external stakeholders.

Minimum Education/Experience:

· Preference of bachelor’s degree, or higher, in an IT- or business-related field.

· Three (3) years of work experience related to data compilation, analysis, categorization, prioritizing, and quality assurance.

· Excellent written and verbal communication skills.

· Excellent knowledge of Microsoft Office software, including Word, Excel, and PowerPoint

· Ability to conduct review and analysis of complex data.

· Excellent analytical skills.

· Ability to organize, plan and schedule work with minimal supervision.

Job Types: Full-time, Contract

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• computers, servers, network, and software: 5 years (Preferred)
• data compilation, analysis: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)
• Microsoft Powerpoint: 3 years (Preferred)
• Data analysis skills: 3 years (Preferred)

Ability to Commute:

• Washington, DC 20001 (Preferred)

Ability to Relocate:

• Washington, DC 20001: Relocate before starting work (Preferred)

Work Location: In person