Hotel Sales Coordinator

Overview: The Sales Coordinator is responsible for assisting the sales department in achieving revenue and customer satisfaction goals by efficiently and effectively coordinating all sales and events efforts. Successful candidates will exude high energy and positivity, be self-motivated, possess excellent verbal and written communication skills, and demonstrate strong organizational and time management skills.

QUALIFICATIONS

• At least 1 year of experience in banquets and Hotel Sales.
• Ability to speak, read, and write fluent English; other languages beneficial
• Professional verbal and written communication skills
• Demonstrates Leadership
• Exceeds Guest expectations
• Providing services that are above and beyond for guest satisfaction and retention
• Frequently standing up, bending, climbing, kneeling, and moving about the facility

RESPONSIBILITIES·

• Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
• Have current knowledge of hotel rates, strategies, discounts, and promotions.
• Monitor and analyze banquet event orders to gather guest information, and determine proper setup, timeline, specific guest needs, buffets, action stations, etc.
• Follow up on special banquet event arrangements to ensure compliance and guest satisfaction.
• Research competitor’s sales strategies to identify ways to increase occupancy and market share.
• Coordinating and executing banquet events and corporate parties.
• Responsible for responding to RFPs as well as completing any required sales reports.
• Prepare contracts and proposals with accuracy and communicate timely and professionally with clients.
• Following up with prospects and generating leads
• Meets marketing and sales financial objectives by forecasting requirements and preparing budgets.
• Advertising and selling our company's products and creating competitive advantages for our company in the market industry.
• Multitask and manage vendor relations.
• Develop and maintain positive working relationships with others and support the team to reach common goals.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Banquet: 1 year (Required)
• Hotel Sales: 1 year (Required)
• Hospitality: 1 year (Preferred)

Ability to Relocate:

• Fullerton, CA 92832: Relocate before starting work (Required)

Work Location: In person