Hotel Operations Intern

Job Description
The Intern - Hotel Operations will work side by side with our Operations and Property leaders gaining hands onexperience and in-depth exposure to how our hotels/properties operate. Through this opportunity you will have theopportunity to work with leaders across various areas to gain an understanding of how each department contributesto the overall success of the hotel/property. You will also be responsible for completing a project over the course ofyour internship and presenting it to your intern peers and leaders in the organization.
Responsibilites:
Hotel Operations

• Work with Hotel Operations leadership at our corporate office shadowing, attending meetings and learninghow we support our field teams
• Work with property General Manager to understand overall operations of hotel and how they ensure goals and compliance standards are met by their team

Group Sales/ Hotel Finance

• Work with Sales team to understand how sales strategies are built for property, including targeted marketsegments, rate management, solicitation procedures and advertising
• Work with Director Finance to understand financial impact key business decisions can have on the overall hotel budget

Front Desk

• Work with hotel front desk on tasks including, but not limited to; reservations, check in and check outprocedures, and guest concierge services

Beverage Food

• Work with Beverage Food associates to learn how team operates including assisting with at least onemajor event set up and throughout to understand workflow for events
• Assist in creation of printed materials for events including signage, labels, board listings and specialty menus

Engineering

• Work with Engineering team to gain understanding of key repair and maintenance issues that occur atproperty

Housekeeping

• Assist Director of Housekeeping in coordination of daily activities to ensure plan is in place for sufficientstaffing to clean guest rooms and other property areas

Human Resources

• Work with property HR team to understand how HR policies and programs are implemented and enforced

Location Description
8400 Freeport Pkwy, Irving, Texas 75063
Touch down for a rewarding stay at Dallas/Fort Worth Airport Marriott, featuring elegant event and public spaces. Located next door to DFW International Airport, we provide complimentary shuttle service to and from the transportation hub for your convenience.
Requirements

• Rising Senior for a bachelor's degree in hospitality or hotel management
• Knowledge of Microsoft Office Suite: Excel, Word, Power Point, Teams, Outlook
• Commitment to delivering high level of customer service
• Positive attitude
• Excellent verbal and written communication skills
• Executive presence in dealing with customers and hotel teams
• Ability to work on own and within a team
• Strong desire to grow a career in the Hospitality Field
• Availability to work flexible hours including weekends
• Must be able to represent Remington's core values during internship including, engaging, innovative, ethical and tenacious