Address
Form of work
SalaryResponsibilities:
- Perform night audit duties, including reviewing and reconciling daily transactions and preparing reports for management
- Greet guests and provide exceptional customer service during check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and ensure accurate information is entered into the system
- Maintain a clean and organized front desk area
- Follow hotel policies and procedures to ensure guest satisfaction and safety
- Collaborate with other departments to ensure smooth operations and guest satisfaction
Experience:
- Previous experience in a hotel or hospitality setting is preferred
- Strong guest relations skills with a focus on providing excellent customer service
- Familiarity with night audit procedures and front desk operations
- Knowledge of phone systems and phone etiquette
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in handling financial transactions
As a Night Auditor, you will have the opportunity to work in a dynamic hotel environment, providing exceptional service to our guests. We offer competitive pay rates, opportunities for career advancement, and a supportive team atmosphere. If you have a passion for hospitality and enjoy working in a customer-focused role, we would love to hear from you.
Please note that this is a night shift position, typically starting in the late evening hours. The ability to work overnight hours is required.
To apply for this position, please submit your resume highlighting your relevant experience in the hotel industry. We look forward to reviewing your application!
Job Type: Part-time
Pay: $17.00 - $18.50 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person
