Hotel Housekeeping

Best Western Mission Inn – Laundry Room Job Description

We are looking for a reliable and friendly room attendant to join our outstanding hospitality team. We take great pride in providing outstanding customer service and immaculate rooms and public areas and look forward to finding the perfect addition to our team, YOU!

Your duties will include ensuring that guest rooms have exceptionally clean linens, removing linens from rooms, folding linens, quality control of linens, cleaning rooms from timeto time and servicing guests to a high standard. You should also be comfortable speaking with guests and answering questions about our hotel and the area.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Room Attendant Responsibilities:

• Greeting guests and responding to questions or comments.
• Removing linens from rooms
• Counting all linens after guest stays
• Inspecting linens for cleanliness and quality
• Folding and storing clean linens
• Cleaning laundry room and equipment
• Changing bed linen and making beds.

From time to time as needed in House Keeping Rooms

• Replacing towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting furniture.
• Cleaning public areas, such as corridors, our lobby, and public restrooms.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Room Attendant Requirements:

• Previous hotel or hospital laundry room experience
• Previous guest service and/or housekeeping experience or the willingness to learn.
• Flexible working hours. We are busiest on the weekends, so weekend availability is required.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite.
• Ability to work with others.

Work environment: The job functions are indoors and outdoors in various weather conditions and temperatures.

Physical requirements: All shifts include physical requirements.

· Standing long periods

· Lifting up to 40 lbs

· Walking long periods

· Stooping

· Bending

· Twisting

· Use of hands, grasping, control tools, and or feel objects.

· Kneeling

· Crouching

Job Type: Part-time

Pay: $12.36 per hour

Expected hours: No more than 20 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Morning shift

Shift availability:

• Day Shift (Required)

Work Location: In person