Hotel Front Desk - Weekly Pay

Our client, located in downtown Philadelphia, PA is seeking a motivated Hotel Front Desk Associate.

In this role, you will provide exceptional customer service, check-in/out guests efficiently, handle inquiries, and ensure a seamless experience for our guests throughout their stay.

The ideal candidate will exhibit strong communication skills, a friendly demeanor, and a passion for delivering outstanding hospitality services in a dynamic hotel environment.

Salary: $17.00/hr - Weekly Pay

Shift: Flexible shift, including weekends.

Responsibilities:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Process invoices, post checks to vendors and distribute employee checks
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

Qualifications:

• Excellent communication and math skills
• 2+ years' experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills