Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a Night Auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

This position will be a combination of Front Desk agent and Night Auditor.

• Provide exceptional service to all hotel guests during their stay
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Execute Front Desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

• Some college is preferred but a high school diploma or equivalent is required
• Flexible overnight hours are required
• Excellent customer service and communication skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Previous Hotel Front Desk, hospitality, guest services, or night audit experience is preferred, but not required

Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA. Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters. Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.