Host/Server

### Job Summary:

We are seeking a friendly and customer-oriented individual to join our team as a Host/Server. In this role, you will be responsible for providing exceptional hospitality and ensuring a positive dining experience for our guests. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for delivering outstanding service, we would love to hear from you.

### Duties:

- Greet guests with a warm and friendly welcome upon arrival
- Escort guests to their tables and provide menus
- Assist guests with any inquiries or special requests
- Take food and beverage orders accurately and efficiently
- Enter orders into the POS system (Point of Sale)
- Relay orders to the kitchen and bar staff promptly
- Serve food and beverages to guests in a timely manner
- Ensure tables are clean and properly set up for the next guest
- Handle guest complaints or concerns with professionalism and empathy
- Collaborate with other team members to provide exceptional service

### Qualifications:

- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Familiarity with POS systems, preferably Aloha POS
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and willingness to help others
- Knowledge of guest relations best practices
- Ability to work well within a team

If you have a passion for the restaurant or hotel industry and enjoy providing top-notch service, we encourage you to apply. Join our team today and be part of creating memorable experiences for our valued guests.

Job Types: Full-time, Part-time

Pay: $15.78 - $19.00 per hour

Expected hours: 2.30 – 2.35 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person