Host/Hostess Rooftop Restaurant - Seasonal Position & Part-Time

PURPOSE AND PERFORMANCE GOALS

Greets and escorts guests to tables in restaurant, monitors the restaurant staff and maintains a courteous and efficient operation of the dining room to ensure guest satisfaction. Responsible for ensuring the greeting and service at the door and on the phone are at a Five-Star level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Meet and greet guests as they arrive, escort to table and present menu

· Maintain daily log book to coordinate communication between shifts

· Maintain the physical atmosphere and cleanliness of the host stand

· Inspect all menus daily to ensure the most accurate information is available. Cleans, organizes and stocks menus at host area

· Always strive to exceed out guests’ expectations

· Run the floor plan board and assign stations to service staff

· Observes tables and keep track of clean, dirty and occupied tables

· Take guest information and quote wait to guests accurately when tables are not immediately available

· Answers host stand phone, make any necessary arrangements for reservations and answers questions concerning the menu and venue

· Maintain restrooms throughout the shift when applicable

· Perform opening and closing duties. Assist others with side work to include cleaning, stocking and folding napkins

SUPPORIVE FUNCTIONS

This position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Operation Manager based upon the particular requests of the company.

· Assist co-workers, as requested, such as carrying coffee, tea pots, refilling guests cups, handling special guest requests and ensuring guest satisfaction

· Maintains a positive demeanor at all times

· Maintain an open line of communication between guest and management staff

· Attend required meetings

· Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k)

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person