Job description
Job title: Host
Reports to: Front of House Manager
Job Summary:
Host is responsible for greeting guests upon arrival, seating and presenting clean menus to guests in a friendly, professional and quick manner.
Essential Job Functions:
§ Responsible for answering phones and booking reservations.
§ Estimating wait time for guests.
§ Greets & seats guests, presents menus to guests.
§ Managing guests in lobby.
§ Communicating with kitchen when we are busy.
§ Work with other team members to ensure the highest level of service for guests.
§ Any other task deemed necessary by management for providing excellent service to guests and/or ensuring the cleanliness of the restaurant.
§ In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all guests and co-workers. The employee must also maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with guests and co-workers, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible.
Qualifications:
§ Must be at least 16 years of age.
§ Available to work anywhere from 2-6 days a week, during off hours (including some holidays), depending on need.
Working Conditions:
§ Fast paced work environment.
§ Up to 8 hour shifts on your feet.
§ Irregular hours, including some nights, weekends, and holidays, as needed to meet the needs of guests and the restaurant/management.