```Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience. If you have a passion for food service and enjoy interacting with people, we would love to hear from you!
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and provide menus
- Assist in seating arrangements to ensure efficient use of dining space
- Manage waitlist during peak hours
- Answer phone calls and assist with reservations
- Provide accurate wait time estimates to guests
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, concerns, and complaints with professionalism and empathy
Skills:
- Strong hospitality skills with a genuine desire to provide excellent customer service
- Knowledge of POS systems and ability to handle cash transactions
- Ability to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Exceptional phone etiquette and ability to handle high call volumes
- Strong problem-solving skills and ability to remain calm under pressure
- Ability to work well within a team and collaborate effectively
- Previous experience in a restaurant or customer service role is preferred
If you are passionate about creating memorable dining experiences for our guests, we invite you to apply for the position of Host/Host. Join our team today and be part of a dynamic restaurant environment that values teamwork, professionalism, and exceptional service.```
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: No more than 20 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Valparaiso, IN 46383: Relocate before starting work (Required)
Work Location: In person