We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming atmosphere. If you have excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Manage waitlists and reservations using POS (Point of Sale) or Aloha POS system
- Answer phone calls and assist with inquiries or reservations
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Maintain cleanliness and organization of the host/host station and lobby area
- Help resolve any guest concerns or complaints in a professional manner
- Provide general assistance to guests as needed
Skills:
- Previous experience in food service, hospitality, or guest relations is preferred
- Strong communication skills to effectively interact with guests and team members
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills to handle guest concerns or complaints
- Familiarity with POS or Aloha POS systems is a plus
- A positive attitude and willingness to help create a welcoming atmosphere for our guests
- Proficent in OpenTable Reservation Software
If you are passionate about providing exceptional guest services and thrive in a dynamic restaurant environment, we invite you to apply for the position of Host/Hostess. Join our team today and be part of an exciting hospitality experience.```
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Tulsa, OK 74103: Relocate before starting work (Required)
Work Location: In person