Breakfast Host/Hostess

Job Description

DUTIES AND RESPONSIBILITIES:

• Welcome guests in a friendly, prompt and professional manner.
• Inform guests about the hotel features/benefits.
• Deal with inquiries, requests and complaints from guests-Communicate with appropriate departments.
• Ensure guests cold items are stocked, maintained, and ready at alltimes.
• Make sure there are plenty of plateware and silverweare for guest services.
• Perform cashier duties - using P.O.S., posting credit card and cash transactions.
• Know hotel emergency procedures.
• Maintain cleanliness of Breakfast area and Public Areas
• Follow up with guests to ensure their request or problem has been met to their satisfaction.
• Follow all policies and procedures as dictated by the brand and Corporate Office.
• Comply with quality assurance expectations and standards.

Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 4 hour shift

Weekly day range:

• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person