Host/Hostess

GENERAL SUMMARIES OF DUTIES: The first impression any customer gets of the restaurant and its standard of service is usually from the hostess. The ability to be hospitable is an essential skill for this position. Always give our guests a warm friendly immediate greet at the door. Seat and present clean menus to guest in a friendly, professional and quick manner.

TYPICAL PHYSICAL/MENTAL DEMANDS:

· Meet and greet guest as they arrive, offer choice of seating, escort to dining table and present menu.

· Maintain proper set-up of dining room.

· Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

· Must be able to walk most of the shift.

· Lift 10+ pounds

· Must be able to pass drug test.

· Able to cover shifts when needed.

TYPICAL WORKING CONDITIONS: Hostess are usually stationed near the restaurant entrance and are on their feet throughout their shift. They must maintain a neat appearance and always be courteous to guest.

DUTIES: (INCLUDE BUT IS NOT LIMITED TO)

· Greet and seats guests, presents menus, informs them of daily specials and soups.

· All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations.

· Take names on a waiting list.

· Run the floor plan board.

· Observes tables and keeps track of clean, dirty and occupied tables.

· Takes guest information and quote wait times to guest accurately when tables are not immediately available.

· Cleans, organizes and stocks menus at host area.

· Answers the phone and answers questions concerning the menu and restaurant.

· Interacts with guest as they leave to ensure positive dining experience.

· Take to go orders for our guests.

· Cash out customers, allocate the waitress tips to their boxes, run revenue reports.

Job Type: Full-time

Pay: $9.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Upscale casual restaurant

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person