Responsibilities: - Greet and welcome guests as they arrive at the restaurant - Escort guests to their assigned tables or waiting areas - Provide menus and assist with seating arrangements - Answer phone calls and take reservations or provide information about the restaurant - Maintain a clean and organized host/host station - Collaborate with servers and kitchen staff to ensure smooth guest flow - Handle guest inquiries and resolve any issues or complaints - Assist with food service tasks as needed Skills: - Excellent communication and interpersonal skills - Strong customer service and guest relations abilities - Proficient in using POS systems for order entry and payment processing - Knowledge of phone etiquette and professional phone manner - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Familiarity with Aloha POS system is a plus - Previous experience in the hospitality or restaurant industry is preferred As a host/host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their overall satisfaction during their dining experience. Your excellent communication skills, attention to detail, and ability to work well in a team will contribute to creating a positive atmosphere for our guests. If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you.
Job Type: Part-time
Pay: $12.61 - $13.69 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
Weekly day range:
- Weekends as needed
Ability to Relocate:
- Bellaire, TX 77401: Relocate before starting work (Required)
Work Location: In person