```Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills and a passion for hospitality, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist in answering phone calls and taking reservations
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide assistance to guests as needed
- Handle guest complaints or concerns with professionalism and escalate when necessary
Experience:
- Previous experience using Open Table is preferred
- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to handle difficult situations
- Knowledge of guest services and guest relations best practices
- Familiarity with phone etiquette in a hospitality or food service setting
- Ability to work in a fast-paced environment while maintaining attention to detail
If you are passionate about providing exceptional service and creating memorable experiences for our guests, we encourage you to apply. Join our team and be part of an exciting and dynamic work environment.
Please note that this is not a remote position. Candidates must be able to work on-site at our restaurant location.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application.```
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Houston, TX 77025: Relocate before starting work (Required)
Work Location: In person