Address
Form of work
Salary```Job Summary```
We are seeking a friendly and professional Host/Host to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.
```Duties```
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and present menus
- Provide accurate wait times and manage reservations
- Answer phone calls and assist with inquiries
- Assist in seating guests during peak times
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
```Qualifications```
- Previous experience in guest services or customer-facing roles preferred
- Excellent phone etiquette and communication skills
- Familiarity with POS systems, such as Aloha POS, is a plus
- Strong hospitality skills and the ability to create a welcoming atmosphere
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and the ability to handle difficult situations calmly
- Knowledge of restaurant operations and basic food safety guidelines
If you are passionate about providing exceptional customer service and thrive in a dynamic restaurant environment, we would love to hear from you. Join our team today!
Job Types: Full-time, Part-time
Pay: $16.28 - $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
