Hostess/Host

Overview: We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. This is an exciting opportunity to work in a fast-paced environment and be part of a dynamic team. Responsibilities: - Greet guests with a warm and friendly welcome - Escort guests to their tables and provide menus - Assist guests with seating arrangements and accommodate special requests - Maintain knowledge of daily specials, menu items, and promotions - Answer phone calls and make reservations - Manage waitlist during peak hours - Monitor dining areas to ensure cleanliness and organization - Collaborate with servers and kitchen staff to ensure efficient service - Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly - Process guest payments using the POS system (Aloha POS) Requirements: - Previous experience in hospitality or customer service is preferred - Excellent communication skills, both verbal and written - Strong interpersonal skills to interact effectively with guests and team members - Ability to multitask and work in a fast-paced environment - Exceptional phone etiquette and guest service skills - Knowledge of proper guest relations etiquette - Familiarity with hotel operations is a plus We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional service and creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Host/Host!

Job Type: Part-time

Pay: $16.00 - $17.90 per hour

Expected hours: 16 – 17 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Weekends as needed

Work Location: In person