Host/Hostess

A staple Italian restaurant in Harlem looking for an experienced host with full time availability to join our team. Seeking candidates with demonstrated ability to provide excellent customer service and enthusiastically engage with guests, multitask in fast paced environment, have full awareness of the on-going service, maintain knowledge of the menu, assist the team with daily set up and breakdown, competently answer guest's questions, and overall professionally represent our brand.

Responsibilities:
- Greet guests as they arrive and seat them at their designated tables
- Assist with taking reservations and managing the waitlist
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and address guest inquiries with professionalism and courtesy
- Monitor dining area to ensure all guests are receiving prompt and attentive service
- Assist in setting up and clearing tables as needed

Qualifications:
- Two years NYC experience is required
- Familiarity with POS systems is a plus
- Strong customer service skills with the ability to create a welcoming atmosphere
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment while maintaining composure

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Ability to Commute:

• New York, NY 10031 (Required)

Work Location: In person