Address
Form of work
Salary```Job Summary```
We are seeking a friendly and outgoing Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on the right foot. Your exceptional customer service skills and ability to communicate effectively will contribute to creating a positive and memorable experience for our guests.
```Duties```
- Greet guests as they arrive and seat them at their designated tables
- Provide menus and inform guests about daily specials
- Assist in taking reservations and managing the waitlist
- Maintain cleanliness and organization of the host/host station
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, concerns, and complaints in a professional manner
- Collaborate with the management team to ensure guest satisfaction
```Qualifications```
- Previous experience in a similar role is preferred but not required
- Knowledge of POS systems, specifically Aloha POS, is a plus
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment while maintaining attention to detail
- A positive attitude and willingness to help others
- Flexibility to work evenings, weekends, and holidays as needed
If you are passionate about hospitality and enjoy providing exceptional service to guests, we would love to hear from you. Join our team as a Host/Host and be part of creating memorable dining experiences for our valued guests.
Job Types: Full-time, Part-time
Pay: $15.41 - $19.77 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Fort Myers, FL 33919: Relocate before starting work (Required)
Work Location: In person
