Address
Form of work
Salary```Job Overview```
We seek a friendly and outgoing individual to join our team as a Hostess/Host. You must be available from 11 AM to 10 PM. As our guests' first point of contact, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you. This is a tipped position.
```Responsibilities```
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist guests with any special requests or accommodations
- Maintain knowledge of daily specials, menu items, and promotions
- Manage waitlist during peak hours
- Answer phone calls and take reservations
- Communicate effectively with kitchen staff to ensure timely service
- Monitor dining area for cleanliness and organization
- Handle guest complaints or concerns with professionalism and empathy
```Experience```
- Previous experience in customer service or hospitality preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Strong communication skills to effectively interact with guests and team members
- Ability to multitask and handle high-stress situations in a calm and efficient manner
- Knowledge of food service procedures and safety regulations
- Excellent organizational skills in managing waitlist and seating arrangements
Join our team and enjoy the benefits of working in a dynamic and supportive environment. We offer competitive pay, opportunities for career growth, and a positive work culture that values teamwork and collaboration.
Note: This job description will provide a general overview of the position. It does not exhaustively list all responsibilities, duties, skills, or qualifications required.
Job Type: Full-time
Pay: $15.99 - $19.25 per hour
Expected hours: 25 – 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Retirement plan
- Vision insurance
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Tarpon Springs, FL 34689: Relocate before starting work (Required)
Work Location: In person
