Responsibilities:
- Greet and welcome guests entering the establishment with a friendly demeanor
- Manage the waitlist and reservations efficiently using Aloha POS system
- Seat guests and provide them with menus
- Answer incoming calls and assist with inquiries or reservations
- Handle cash and credit card transactions accurately using the POS system
- Maintain cleanliness and organization at the host stand and lobby area
- Assist servers and bussers as needed to ensure smooth operations
Requirements:
- Previous experience in a restaurant or hotel setting preferred
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in using Aloha POS or similar point-of-sale systems
- Excellent communication and interpersonal abilities to interact with guests effectively
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of phone etiquette and guest relations practices
- Flexibility to work varying shifts including weekends and holidays
- Hospitality mindset with a willingness to help and support team members
Job Types: Full-time, Part-time, Seasonal
Pay: $15.58 - $18.77 per hour
Expected hours: 50 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Coral Springs, FL: Relocate before starting work (Required)
Work Location: In person