Hospitality Team Member

Are you of hospitality mindset? Do you you enjoy cleaning and attention to details? Upscale Lakeshore has a place for you! The Upscale Lakeshore Hospitality Team works onsite in various vacation rentals preparing the properties for each guest while demonstrating a high level of cleanliness and attention to detail. Staging linens intentionally to give guests a sense of luxury staying at an Upscale Lakeshore Vacation Home.

The management team brings a positive and inclusive mindset to work each day, and looking for someone like minded to be part of the team. At Upscale Lakeshore, we are all working to the same goal, to create spaces for guests and owners to relax, enjoy, and reconnect with loved ones. This takes hard work and attention to detail through teamwork.

Job Duties and Responsibilities

• Cleaning, maintaining and preparing vacation homes to welcome guests
• Creating spaces for guests to enjoy while ensuring the cleanliness of each vacation home meets company standards
• Staging per the home requirements, replacing furniture and decor items to their dedicated spots, communicating with management if items are missing
• Communicating the condition of the house, damaged items, and items that need attention
• Stocking appropriate levels of guest amenities which include but not limited to bath soaps, dish tablets, garbage bags, basic cooking spices
• Reviewing and taking inventory - communicating the stocked levels for cleaning supplies, linens, towels, and kitchen essentials
• Adhering to the damaged items and lost and found process
• Ability to prioritize cleaning items that need to be cleaned for guests enjoyment
• Cycling laundry while working on-site: any laundry that cannot be completed can be taken off-site with managers approval
• Assisting in maintaining the same level of cleanliness to the outdoor items (communication is key with this responsibility is shared with property maintenance)
• As a Hospitality Team Member you may be the selected "point person" for the day who will be in charge of communicating with hospitality manager and sending over completed inventory and walk through checklist at the end of your shift
• This position could be up to 30 hours a week based on availability

Requirements:

• Comfortable driving your own vehicle to and from the various job locations along the lakeshore from Grand Haven to South Haven
• Ability to be present, on time and focused for each scheduled shift
• Communicate with the team and management if you have any questions, concerns and/or suggestions - feedback is always welcomed!
• Professional, positive, servant minded attitude
• Sharp eye for small details
• Ability to organize linens, kitchen items and more
• Awareness of time management and working efficiently
• Comfortable working on your own, but also able to work in teams
• A willingness to learn and ask questions
• Agile to be able respond to different situations and circumstances as needed
• Must be able to lift up to 35 lbs as needed

Job Type: Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Tips

Experience:

• Cleaning: 1 year (Preferred)

Work Location: On the road